Sales Ops & Analytics Specialist (CA) - Growth & Strategy

Swiftx Express; Eastvale, Northern (CA, KY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K

Medical dental and Vision

Job summary

SwiftX Express is seeking a Sales Operations Specialist in California to bridge Sales/BD, Commercial Strategy, and regional hubs. You will lead sales data analytics, competitive benchmarks, pricing structuring, and enablement efforts to drive rapid growth and efficiency.

Key responsibilities include dashboarding, capacity forecasting, competitive battlecards, and ensuring deal compliance with zone pricing and packaging rules. Requires 3+ years in related roles and strong SQL/CRM/BI skills.

Qualifications

• 3+ years of experience in Sales Operations, Sales Analytics, or Commercial Strategy within Logistics, Last-Mile Express, Freight Forwarding, or E-Commerce Supply Chain.
• Based in California, with strong analytical and execution focus.
• Proficient in SQL, Excel/Sheets, CRM platforms, and BI tools; knowledge of U.S. parcel shipping and pricing structures.
• Fluent English; Mandarin Chinese preferred for cross-border communication.

Responsibilities

• Build and maintain analytics dashboards tracking parcel volume trends, CAC, LTV, and revenue growth across major e-commerce accounts.
• Forecast capacity demands across regional hubs and linehaul routes.
• Develop battlecards, enablement tools, and pitch materials for BD teams highlighting differentiators (7/365 delivery, automated POD verification, zero surcharges).
• Review rate cards, custom tariff quotes, and margins; ensure deals meet packaging specs (Length ≤ 40 in, Sum ≤ 71 in, Weight ≤ 30 lbs).
• Oversee CRM hygiene, lead attribution, deal stage tracking, quota tracking, and sales commissions; optimize onboarding for strategic accounts.

Skills

SQL

English fluency

Mandarin Chinese

Excel/Google Sheets

CRM platforms

BI platforms

Tools

Tableau

Power BI

Looker

Salesforce

HubSpot

Excel

Job description

SwiftX Express is seeking a Sales Operations Specialist in California to bridge Sales/BD, Commercial Strategy, and regional hubs. You will lead sales data analytics, competitive benchmarks, pricing structuring, and enablement efforts to drive rapid growth and efficiency.

Key responsibilities include dashboarding, capacity forecasting, competitive battlecards, and ensuring deal compliance with zone pricing and packaging rules. Requires 3+ years in related roles and strong SQL/CRM/BI skills.