Sales & Operations Trainee: Path to Advisor

DriveTime; Athens (GA); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(K) plan

Growth opportunities

Tuition reimbursement

Wellness program

Consistent work schedule

Monthly bonus share

World class training

Paid time off

Vacation time for part-timers

Job summary

DriveTime is hiring for a customer-facing sales support role at our dealerships. You will greet customers, present vehicle features and financing basics, and assist the sales team through the purchasing process with confidence.

Responsibilities include following up on internet leads, scheduling appointments, and coordinating paperwork. You’ll help maintain showroom presentation and participate in cross-departmental tasks to ensure smooth operations and a great customer experience.

Qualifications

• High School Diploma or GED required; Associates or bachelor's preferred or equivalent experience.
• 1–3 years related work experience in hospitality, sales or retail with a fast-paced, customer-facing environment.
• Ability to progress through a multi-phase, learning certification of Level 1 and 2 with increasing responsibility.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal technical systems to support dealership operations and ensure a seamless end-to-end customer journey.
• Work closely with the sales and management teams to support and achieve dealership goals.
• Be cross-trained in multiple dealership functions to provide operational flexibility while completing assigned tasks.
• Contribute to a positive, energetic, and team-oriented workplace culture.
• Adapt quickly to changing priorities and business needs.

Skills

Hospitality experience

Sales experience

Customer facing

Communication

Learning agility

Driver's license

Education

High School Diploma or GED

Associates or Bachelor's degree preferred

Equivalent experience

Job description

DriveTime is hiring for a customer-facing sales support role at our dealerships. You will greet customers, present vehicle features and financing basics, and assist the sales team through the purchasing process with confidence.

Responsibilities include following up on internet leads, scheduling appointments, and coordinating paperwork. You’ll help maintain showroom presentation and participate in cross-departmental tasks to ensure smooth operations and a great customer experience.