Sales & Operations Trainee: Fast-Track to Impact

DriveTime; Athens (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(K) with company match

Life insurance policy

Short and long-term disability

Tuition reimbursement

Wellness program

Paid time off

Monthly sales bonus

World-class training and development

Closed on Sundays

Job summary

DriveTime Family of Brands is seeking an entry-level Customer Experience & Sales Support role at our Athens, GA dealership. You will greet customers, explain vehicle features, assist with financing basics, and nurture leads to build relationships across showroom and online channels.

Join a fast-paced team with opportunities for certification, growth, and a comprehensive benefits package inclusive of healthcare and retirement plans.

Qualifications

• 1–3 years related work experience; minimum 1 year in hospitality, sales and/or retail with a fast-paced, customer-facing environment.
• Ability to progress through multi-phase, learning certification of Level 1 and 2 with increasing responsibility.
• Positive attitude with a willingness to learn and grow.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal technical systems to support dealership operations and ensure a seamless end-to-end customer journey.

Skills

Customer service

Communication

Teamwork

Positive attitude

Willingness to learn

Professionalism

Education

High School Diploma or GED

Associates or Bachelors preferred

Equivalent experience

Job description

DriveTime Family of Brands is seeking an entry-level Customer Experience & Sales Support role at our Athens, GA dealership. You will greet customers, explain vehicle features, assist with financing basics, and nurture leads to build relationships across showroom and online channels.

Join a fast-paced team with opportunities for certification, growth, and a comprehensive benefits package inclusive of healthcare and retirement plans.