Sales Operations Specialist: Order & CRM

ManpowerGroup; Dexter (MI); On-site; USD 64,000 - 69,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup client in Novi, MI is seeking a Sales Coordinator to support sales operations through order processing, customer communications, CRM administration, and cross-functional coordination. This role requires 3+ years in sales support or related roles and experience with Salesforce, with Monday–Friday 8 AM–5 PM schedule.

Responsibilities include tracking orders, managing documentation, generating reports, and collaborating with Sales, Customer Service, Finance, Operations, Service, and

Qualifications

• 3+ years of experience in Sales Support, Sales Coordination, Customer Service, Order Management, or a related role.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in Microsoft Office (Excel, Outlook, Teams).

Responsibilities

• Process purchase orders and support order entry activities.
• Track orders and coordinate updates through fulfillment and delivery.
• Manage customer communications regarding orders, shipments, training schedules, and service requests.
• Coordinate NDAs, contracts, and related business documentation.
• Maintain accurate CRM records and support pipeline management activities.
• Route leads and assist with sales workflow coordination.

Skills

Sales support

Customer service

Order management

Organization

Communication

Problem solving

Tools

Salesforce

Job description

ManpowerGroup client in Novi, MI is seeking a Sales Coordinator to support sales operations through order processing, customer communications, CRM administration, and cross-functional coordination. This role requires 3+ years in sales support or related roles and experience with Salesforce, with Monday–Friday 8 AM–5 PM schedule.

Responsibilities include tracking orders, managing documentation, generating reports, and collaborating with Sales, Customer Service, Finance, Operations, Service, and