Sales Operations & CRM Coordinator

ManpowerGroup; City of Utica (NY); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Supplemental life insurance

Short-term disability insurance

401(k)

Job summary

ManpowerGroup is seeking a detail-oriented Sales Coordinator in Novi, MI to support a high-performing sales team. This role handles order processing, CRM upkeep, and cross-functional coordination to ensure a seamless customer experience.

The ideal candidate has 3+ years in sales support, is proficient with Salesforce and Microsoft Office, and can manage multiple priorities in a fast-paced environment.

Qualifications

• 3+ years of experience in Sales Support or related roles.
• Experience using Salesforce CRM.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in Microsoft Office (Excel, Outlook, Teams).
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to customer satisfaction.

Responsibilities

• Process purchase orders and support order entry activities.
• Track orders and coordinate updates through fulfillment and delivery.
• Manage customer communications regarding orders, shipments, training schedules, and service requests.
• Coordinate NDAs, contracts, and related business documentation.
• Maintain accurate CRM records and support pipeline management activities.
• Route leads and assist with sales workflow coordination.
• Generate reports and support sales process improvements.
• Collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely execution of customer requests.
• Assist with quote revisions and general sales administration.

Skills

CRM Salesforce

Microsoft Office

Multi-tasking

Customer service

Tools

Salesforce

Job description

ManpowerGroup is seeking a detail-oriented Sales Coordinator in Novi, MI to support a high-performing sales team. This role handles order processing, CRM upkeep, and cross-functional coordination to ensure a seamless customer experience.

The ideal candidate has 3+ years in sales support, is proficient with Salesforce and Microsoft Office, and can manage multiple priorities in a fast-paced environment.