Sales Operations Coordinator - Orders & CRM

ManpowerGroup; Romulus (MI); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Life insurance

Short-term disability

401(k)

Job summary

ManpowerGroup in Novi, MI is seeking a Sales Coordinator to support our client’s sales operations through order processing, CRM administration, and cross-functional coordination. You will ensure a seamless experience for customers and internal teams.

The role requires 3+ years in sales support, Salesforce experience, and strong organizational and communication skills. Proficiency in Microsoft Office is expected. Monday–Friday daytime hours, full-time position.

Qualifications

• 3+ years of experience in Sales Support, Sales Coordination, Customer Service, Order Management, or a related role.
• Experience using CRM systems such as Salesforce
• Strong organizational, communication, and problem-solving skills.
• Proficiency in Microsoft Office, including Excel, Outlook, and Teams
• Ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and commitment to customer satisfaction

Responsibilities

• Process purchase orders and support order entry activities
• Track orders and coordinate updates through fulfillment and delivery
• Manage customer communications regarding orders, shipments, training schedules, and service requests
• Coordinate NDAs, contracts, and related business documentation
• Maintain accurate CRM records and support pipeline management activities
• Route leads and assist with sales workflow coordination
• Generate reports and support sales process improvements
• Collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely execution of customer requests
• Assist with quote revisions and general sales administration

Skills

Sales coordination

CRM usage

Organizational skills

Communication skills

Problem-solving

Multitasking

Tools

Salesforce

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

ManpowerGroup in Novi, MI is seeking a Sales Coordinator to support our client’s sales operations through order processing, CRM administration, and cross-functional coordination. You will ensure a seamless experience for customers and internal teams.

The role requires 3+ years in sales support, Salesforce experience, and strong organizational and communication skills. Proficiency in Microsoft Office is expected. Monday–Friday daytime hours, full-time position.