Customer-Focused Sales Operations Coordinator

ManpowerGroup; Novi (MI); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup in Novi, MI seeks a Sales Coordinator to support a high-performing sales team through order processing, CRM administration, and cross-functional coordination. You will manage customer communications and help drive on-time fulfillment.

Ideal candidates have 3+ years in Sales Support or related roles, experience with Salesforce, and strong organizational and communication skills. Proficiency in Microsoft Office and multitasking in a fast-paced environment are essential.

Qualifications

• 3+ years of experience in Sales Support or related roles.
• Experience using Salesforce or similar CRM.
• Strong organizational and communication skills.
• Proficiency with Microsoft Office (Excel, Outlook, Teams).
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Process purchase orders and support order entry activities
• Track orders and coordinate updates through fulfillment and delivery
• Manage customer communications regarding orders, shipments, training schedules, and service requests
• Coordinate NDAs, contracts, and related business documentation
• Maintain accurate CRM records and support pipeline management activities
• Route leads and assist with sales workflow coordination
• Generate reports and support sales process improvements
• Collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely execution of customer requests
• Assist with quote revisions and general sales administration

Skills

Sales coordination

Customer service

Organization

Communication

Multitasking

Problem-solving

Tools

Salesforce

Microsoft Excel

Outlook

Teams

Job description

ManpowerGroup in Novi, MI seeks a Sales Coordinator to support a high-performing sales team through order processing, CRM administration, and cross-functional coordination. You will manage customer communications and help drive on-time fulfillment.

Ideal candidates have 3+ years in Sales Support or related roles, experience with Salesforce, and strong organizational and communication skills. Proficiency in Microsoft Office and multitasking in a fast-paced environment are essential.