Sales Operations Coordinator - Customer-Focused

ManpowerGroup; Livonia (MI); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup in Novi, MI is seeking a detailed and customer-focused Sales Coordinator to support sales operations through order processing, CRM administration, and cross-functional coordination. This role thrives in a fast-paced environment and requires strong problem-solving and multi-tasking abilities.

You will work Monday to Friday, 8 AM to 5 PM, collaborating with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely execution of customer requests and a

Qualifications

• 3+ years of experience in Sales Support, Sales Coordination, Customer Service, Order Management, or a related role.
• Experience using CRM systems such as Salesforce.
• Proficiency in Microsoft Office, including Excel, Outlook, and Teams.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Process purchase orders and support order entry activities.
• Track orders and coordinate updates through fulfillment and delivery.
• Manage customer communications regarding orders, shipments, training schedules, and service requests.
• Coordinate NDAs, contracts, and related business documentation.
• Maintain accurate CRM records and support pipeline management activities.
• Route leads and assist with sales workflow coordination.
• Generate reports and support sales process improvements.
• Collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely execution of customer requests.
• Assist with quote revisions and general sales administration.

Skills

Organizational skills

Communication skills

Problem-solving

Multi-tasking

Tools

Salesforce

Excel

Outlook

Teams

Job description

ManpowerGroup in Novi, MI is seeking a detailed and customer-focused Sales Coordinator to support sales operations through order processing, CRM administration, and cross-functional coordination. This role thrives in a fast-paced environment and requires strong problem-solving and multi-tasking abilities.

You will work Monday to Friday, 8 AM to 5 PM, collaborating with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely execution of customer requests and a