Sales Operations Specialist: Streamline Orders & CX

ManpowerGroup; Monroe (MI); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup is seeking a Sales Coordinator to support a high-performing sales team in Novi, MI. You will handle order processing, customer communications, CRM administration, and cross-functional coordination to ensure smooth execution of customer requests.

Ideal candidates bring 3+ years in sales support, experience with Salesforce, and strong organizational skills. This role offers a Monday–Friday schedule, competitive hourly pay, and opportunities to grow within the organization.

Qualifications

• 3+ years in Sales Support, Sales Coordination, or related roles.
• Experience with CRM systems such as Salesforce.
• Proficient in Microsoft Office (Excel, Outlook, Teams).
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Process purchase orders and support order entry.
• Track orders and coordinate updates through fulfillment and delivery.
• Manage customer communications regarding orders, shipments, and service requests.
• Coordinate NDAs, contracts and related documents.
• Maintain CRM records and support pipeline management.
• Route leads and assist with sales workflow coordination.
• Generate reports and support sales process improvements.
• Collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams.
• Assist with quote revisions and general sales administration.

Skills

Organizational skills

Communication skills

Problem-solving

Tools

Salesforce CRM

Microsoft Office (Excel/Outlook/Teams)

Job description

ManpowerGroup is seeking a Sales Coordinator to support a high-performing sales team in Novi, MI. You will handle order processing, customer communications, CRM administration, and cross-functional coordination to ensure smooth execution of customer requests.

Ideal candidates bring 3+ years in sales support, experience with Salesforce, and strong organizational skills. This role offers a Monday–Friday schedule, competitive hourly pay, and opportunities to grow within the organization.