Sales Operations Coordinator: CRM & Order Champion

ManpowerGroup; Wixom (MI); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Supplemental life insurance

Short-term disability insurance

401(k)

Job summary

ManpowerGroup is seeking a Sales Coordinator in Novi, MI to support our client’s sales operations. You will process orders, manage communications, and maintain CRM records while coordinating with multiple internal teams.

The role requires 3+ years in sales support or related areas, proficiency with Salesforce, and strong organizational skills. This on-site position runs Monday–Friday, 8 AM–5 PM, with salary in the $31–$33/hour range and eligible benefits after waiting period.

Qualifications

• 3+ years in Sales Support, Sales Coordination, Customer Service, or related role.
• Experience using CRM systems such as Salesforce.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in Microsoft Office, including Excel, Outlook, and Teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to customer satisfaction.

Responsibilities

• Process purchase orders and support order entry activities.
• Track orders and coordinate updates through fulfillment and delivery.
• Manage customer communications regarding orders, shipments, training schedules, and service requests.
• Coordinate NDAs, contracts, and related business documentation.
• Maintain accurate CRM records and support pipeline management activities.
• Route leads and assist with sales workflow coordination.
• Generate reports and support sales process improvements.
• Collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely execution of customer requests.
• Assist with quote revisions and general sales administration.

Skills

Sales Support

Customer Service

Order Management

CRM navigation

Multi-tasking

Communication

Tools

Salesforce

Microsoft Excel

Outlook

Teams

Job description

ManpowerGroup is seeking a Sales Coordinator in Novi, MI to support our client’s sales operations. You will process orders, manage communications, and maintain CRM records while coordinating with multiple internal teams.

The role requires 3+ years in sales support or related areas, proficiency with Salesforce, and strong organizational skills. This on-site position runs Monday–Friday, 8 AM–5 PM, with salary in the $31–$33/hour range and eligible benefits after waiting period.