Sales Operations & CRM Coordinator

ManpowerGroup; Wayne (MI); On-site; USD 64,000 - 69,000; Full time

Benefits offered by this job

Medical plan

Dental plan

401(k)

Job summary

ManpowerGroup is seeking a detail-oriented Sales Coordinator to support our client’s high-performing sales team in Novi, MI.

The role focuses on order processing, CRM administration, and cross-functional coordination to ensure a seamless customer experience. You will collaborate with Sales, Customer Service, Finance, Operations, and Legal teams, manage quotes, and maintain accurate CRM records in Salesforce.

Qualifications

• 3+ years of experience in Sales Support, Sales Coordination, Customer Service, Order Management, or a related role.
• Experience using CRM systems such as Salesforce.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in Microsoft Office, including Excel, Outlook, and Teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to customer satisfaction.

Responsibilities

• Process purchase orders and support order entry activities
• Track orders and coordinate updates through fulfillment and delivery
• Manage customer communications regarding orders, shipments, training schedules, and service requests
• Coordinate NDAs, contracts, and related business documentation
• Maintain accurate CRM records and support pipeline management activities
• Route leads and assist with sales workflow coordination
• Generate reports and support sales process improvements
• Collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely execution of customer requests
• Assist with quote revisions and general sales administration

Skills

Sales coordination

Customer service

Order management

Microsoft Office

Tools

Salesforce CRM

Job description

ManpowerGroup is seeking a detail-oriented Sales Coordinator to support our client’s high-performing sales team in Novi, MI.

The role focuses on order processing, CRM administration, and cross-functional coordination to ensure a seamless customer experience. You will collaborate with Sales, Customer Service, Finance, Operations, and Legal teams, manage quotes, and maintain accurate CRM records in Salesforce.