Sales Operations Specialist — Global Fire & Security

Pavion; New York (NY); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equal opportunity employer

Job summary

Pavion in New York, NY is seeking a talented and motivated Sales Operations Associate to join our fire business unit. You will assist the sales team with daily tasks, respond to customer inquiries, prepare sales documents, and manage communications, helping to drive efficiency and customer satisfaction across our global client base.

This role involves coordinating and scheduling meetings, preparing presentations, tracking orders, and processing sales documents while ensuring accuracy and timely

Qualifications

• 1–3 years of experience in a sales support or administrative role.
• Proficiency in CRM software, Microsoft Office Suite (Excel, Word, PowerPoint), and sales tools.
• Strong verbal and written communication skills.

Responsibilities

• Assist the sales team with daily tasks, including responding to customer inquiries, preparing sales documents, and managing communication.
• Coordinate and schedule meetings, presentations, and sales calls.
• Provide support during the sales process by answering client queries and resolving issues.
• Order Processing & Documentation: Prepare and process sales orders, ensuring documentation is accurate and complete.
• Track orders and manage logistics, ensuring timely delivery and customer satisfaction.
• Generate sales reports, track metrics, and update CRM systems with relevant data.
• Maintain relationships with key clients, ensuring consistent communication and problem resolution.

Skills

CRM software

Sales support

Customer service

Communication skills

Data entry

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Pavion in New York, NY is seeking a talented and motivated Sales Operations Associate to join our fire business unit. You will assist the sales team with daily tasks, respond to customer inquiries, prepare sales documents, and manage communications, helping to drive efficiency and customer satisfaction across our global client base.

This role involves coordinating and scheduling meetings, preparing presentations, tracking orders, and processing sales documents while ensuring accuracy and timely