Sales Operations Specialist - Fast Quotes & Customer Experience

Joseph T. Ryerson & Son, Inc; Streetsboro (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Ryerson is seeking a Sales Operations Specialist to deliver exceptional internal and external customer experiences. You will drive speed-to-quote, technology utilization, and transactional growth initiatives while supporting order management across the US.

The role emphasizes accuracy, timing, and cross-functional collaboration to ensure customer satisfaction. Qualified candidates typically have a Bachelor's degree or equivalent experience, 1–3 years in sales, and strong written and verbal

Qualifications

• Bachelor's degree preferred or high school diploma with experience in sales.
• 1–3 years of prior sales or industry experience.
• Excellent professional written, verbal, and interpersonal communication skills.
• Ability to multi-task and prioritize in a rapidly changing environment.

Responsibilities

• Build strong relationships with internal Ryerson staff and external vendors across the US.
• Create and modify orders within AS400/SAP.
• Keep internal teams informed about order tracking and lead times.
• Use critical thinking to ensure timely delivery of products.
• Maintain detailed records of tracking material and orders.
• Support other duties as needed.

Skills

Customer-centric mentality

Excellent communication

Multi-tasking

Relationship building

Education

Bachelor's degree preferred

Tools

AS400/SAP

Job description

Ryerson is seeking a Sales Operations Specialist to deliver exceptional internal and external customer experiences. You will drive speed-to-quote, technology utilization, and transactional growth initiatives while supporting order management across the US.

The role emphasizes accuracy, timing, and cross-functional collaboration to ensure customer satisfaction. Qualified candidates typically have a Bachelor's degree or equivalent experience, 1–3 years in sales, and strong written and verbal