Sales Operations Specialist

Joseph T. Ryerson & Son, Inc; Streetsboro (OH); In loco; USD 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

Ryerson is seeking a Sales Operations Specialist to deliver exceptional internal and external customer experiences. You will drive speed-to-quote, technology utilization, and transactional growth initiatives while supporting order management across the US.

The role emphasizes accuracy, timing, and cross-functional collaboration to ensure customer satisfaction. Qualified candidates typically have a Bachelor's degree or equivalent experience, 1–3 years in sales, and strong written and verbal

Competenze

• Bachelor's degree preferred or high school diploma with experience in sales.
• 1–3 years of prior sales or industry experience.
• Excellent professional written, verbal, and interpersonal communication skills.
• Ability to multi-task and prioritize in a rapidly changing environment.

Mansioni

• Build strong relationships with internal Ryerson staff and external vendors across the US.
• Create and modify orders within AS400/SAP.
• Keep internal teams informed about order tracking and lead times.
• Use critical thinking to ensure timely delivery of products.
• Maintain detailed records of tracking material and orders.
• Support other duties as needed.

Conoscenze

Customer-centric mentality

Excellent communication

Multi-tasking

Relationship building

Formazione

Bachelor's degree preferred

Strumenti

AS400/SAP

Descrizione del lavoro

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Join our team as the Sales Operations Specialist. In this role, you are responsible for delivering excellent internal and external customer experiences at Ryerson. The Sales Operations Specialist role is critical for our speed-to-quote, technology, and transactional growth initiatives.

Roles and Responsibilities

• Quickly building strong relationships with internal Ryerson employees and external vendors throughout the US
• Creating and modifying orders within AS400/SAP
• Possess the skillset to wear many hats and pay great attention to detail
• Keeps internal employees informed about order tracking and lead times throughout the entire sales process
• Uses critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of time
• Keeps detailed records of tracking material
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor's degree preferred, High School Diploma or GED required
• 1-3 years of prior sales or industry experience
• Customer-centric mentality
• Excellent professional written, verbal, and interpersonal communication skills required
• Ability to multi-task and prioritize in a rapidly changing environment
• Positive attitude, goal-oriented, and driven by excellent customer experiences

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.