Sales Operations Specialist

Joseph T. Ryerson & Son, Inc; Little Rock (AR); On-site; USD 55,000 - 75,000; Full time

Job summary

Ryerson invites you to join as Sales Operations Specialist, delivering fast, accurate quotes and seamless order processing to support growth. You will build relationships with internal teams and external vendors across the US, manage orders in AS400/SAP, and ensure timely delivery while maintaining detailed tracking records and clear communication.

We seek a customer‑focused, proactive professional who thrives in a fast‑paced, team‑oriented environment.

Qualifications

• Bachelor's degree preferred; HS diploma or GED accepted with relevant experience.
• 1–3 years of prior sales experience or industry knowledge.
• Customer-centric mindset with strong written and verbal communication.
• Ability to multi-task in a fast-changing environment while staying organized.
• Positive, goal‑oriented attitude focused on delivering excellent customer experiences.

Responsibilities

• Quickly build strong relationships with internal Ryerson staff and external vendors across the US.
• Create and modify orders within AS400/SAP systems.
• Wear multiple hats and maintain high attention to detail in all tasks.
• Keep internal teams informed about order tracking and lead times throughout the sales process.
• Use problem-solving skills to ensure on-time delivery within stipulated timelines.
• Maintain detailed records of tracking material and related activities.

Skills

Sales experience

Customer focus

Communication skills

Multi-tasking

Attention to detail

Education

Bachelor's degree preferred

High School Diploma or GED required

Tools

AS400

SAP

Job description

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Join our team as the Sales Operations Specialist. In this role, you are responsible for delivering excellent internal and external customer experiences at Ryerson. The Sales Operations Specialist role is critical for our speed-to-quote, technology, and transactional growth initiatives.

Roles and Responsibilities

• Quickly building strong relationships with internal Ryerson employees and external vendors throughout the US
• Creating and modifying orders within AS400/SAP
• Possess the skillset to wear many hats and pay great attention to detail
• Keeps internal employees informed about order tracking and lead times throughout the entire sales process
• Uses critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of time
• Keeps detailed records of tracking material
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor's degree preferred, High School Diploma or GED required
• 1-3 years of prior sales or industry experience
• Customer-centric mentality
• Excellent professional written, verbal, and interpersonal communication skills required
• Ability to multi-task and prioritize in a rapidly changing environment
• Positive attitude, goal-oriented, and driven by excellent customer experiences

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.