Customer-Centric Sales Ops Specialist

Ryerson; Streetsboro (OH); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Ryerson, a leading provider of industrial metal products and services, seeks a Sales Operations Specialist in the United States. You will support speed-to-quote initiatives, leverage AS400/SAP for order processing, and ensure accurate order tracking from quote to delivery.

Ideal candidates bring 1–3 years in sales, strong communication, and a customer-centric mindset, thriving in a dynamic, multi-tasking environment with a focus on customer experiences.

Qualifications

• Bachelor’s degree preferred, High School Diploma or GED required
• 1-3 years of prior sales or industry experience
• Customer-centric mentality
• Excellent professional written, verbal, and interpersonal communication skills required
• Ability to multi-task and prioritize in a rapidly changing environment
• Positive attitude, goal-oriented, and driven by excellent customer experiences

Responsabilités

• Quickly building strong relationships with internal Ryerson employees and external vendors throughout the US
• Creating and modifying orders within AS400/SAP
• Possess the skillset to wear many hats and pay great attention to detail
• Keeps internal employees informed about order tracking and lead times throughout the entire sales process
• Uses critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of time
• Keeps detailed records of tracking material
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Connaissances

Customer-centric mindset

Excellent written and verbal skills

Interpersonal communication

Multi-tasking

Detail orientation

Formation

Bachelor's degree

High School Diploma or GED

Outils

AS400/SAP

Description du poste

Ryerson, a leading provider of industrial metal products and services, seeks a Sales Operations Specialist in the United States. You will support speed-to-quote initiatives, leverage AS400/SAP for order processing, and ensure accurate order tracking from quote to delivery.

Ideal candidates bring 1–3 years in sales, strong communication, and a customer-centric mindset, thriving in a dynamic, multi-tasking environment with a focus on customer experiences.