Sales Operations Specialist — Fast Quotes & Customer Focus

Joseph T. Ryerson & Son, Inc; Vernon (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Ryerson, a leading provider of industrial metal products, is seeking a Sales Operations Specialist in Vernon, CA. You will ensure fast, accurate order processing and exceptional customer experiences across the US, using AS400/SAP to create and modify orders and to keep customers informed.

The ideal candidate has 1–3 years in sales or industry experience, strong communication, a customer-centric mindset, and the ability to multi-task in a dynamic environment.

Qualifications

• Bachelor's degree preferred; HS diploma or GED required.
• 1-3 years of prior sales or industry experience.
• Customer-centric mentality.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to multi-task and prioritize in a rapidly changing environment.
• Positive attitude and goal-oriented focus on customer experiences.

Responsibilities

• Build strong relationships with internal Ryerson staff and external vendors across the US.
• Create and modify orders in AS400/SAP.
• Maintain order tracking and lead times throughout the sales process.
• Use critical thinking to ensure on-time delivery and resolve issues.
• Keep detailed records of tracking material and activity.
• Perform other duties as assigned or as needed.

Skills

Customer focus

Communication

Multi-tasking

Attention to detail

Relationship building

Education

Bachelor's degree preferred

HS diploma or GED required

Tools

AS400

SAP

Job description

Ryerson, a leading provider of industrial metal products, is seeking a Sales Operations Specialist in Vernon, CA. You will ensure fast, accurate order processing and exceptional customer experiences across the US, using AS400/SAP to create and modify orders and to keep customers informed.

The ideal candidate has 1–3 years in sales or industry experience, strong communication, a customer-centric mindset, and the ability to multi-task in a dynamic environment.