Sales Ops Specialist - Speed-to-Quote, Customer-Focused

Joseph T. Ryerson & Son, Inc; University Park (IL); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending accounts

401K plans with employer-matching

Tuition reimbursement

Paid vacation, sick, and holidays

Short-term and Long-term disability

Telehealth and Wellness Programs

Annual or Sales incentive plan where:1

Job summary

Central Steel & Wire, part of the Ryerson Family of Companies, seeks a Sales Operations Specialist to deliver exceptional internal and external customer experiences across the US. You will accelerate speed-to-quote, manage orders in AS400 and SAP, and support transactional growth with meticulous attention to detail while collaborating with Ryerson teams nationwide.

The role emphasizes cross-functional coordination, accurate order processing, and proactive communication to ensure timely delivery

Qualifications

• Bachelor's degree preferred, High School Diploma or GED required.
• 1-3 years of prior sales or industry experience.
• Customer-centric mentality.
• Excellent professional written, verbal, and interpersonal communication skills.
• Ability to multi-task and prioritize in a rapidly changing environment.
• Positive attitude, goal-oriented, and driven by excellent customer experiences.

Responsibilities

• Quickly building strong relationships with internal Ryerson employees and external vendors throughout the US
• Creating and modifying orders within AS400/SAP
• Possess the skillset to wear many hats and pay great attention to detail
• Keeps internal employees informed about order tracking and lead times throughout the entire sales process
• Uses critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of time
• Keeps detailed records of tracking material
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Education

Bachelor's degree preferred

High School Diploma or GED required

Tools

AS400

SAP

Job description

Central Steel & Wire, part of the Ryerson Family of Companies, seeks a Sales Operations Specialist to deliver exceptional internal and external customer experiences across the US. You will accelerate speed-to-quote, manage orders in AS400 and SAP, and support transactional growth with meticulous attention to detail while collaborating with Ryerson teams nationwide.

The role emphasizes cross-functional coordination, accurate order processing, and proactive communication to ensure timely delivery