Sales Operations Specialist: Contracts & Billing

Carowinds

Concord (NC)

On-site

USD 32,000 - 52,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Carowinds is seeking a Sales Operations Support role to streamline administrative, contracting, order processing, and billing activities for group sales. You will collaborate with the Sales Support Area Manager and Event Execution Supervisor to ensure top-tier client service and smooth coordination across teams.

You will manage contracts, orders, and billing while supporting event execution and compliance with internal standards.

Qualifications

Minimum age of 16.
Proficiency in Microsoft Office and Windows familiarity.
Experience with Salesforce CRM.
Strong problem-solving, time management and attention to detail.
Excellent written and verbal communication skills.
Customer service experience via phone and email.
Friendly, outgoing personality.
Ability to pass a drug test and background check if 18 or older.

Responsibilities

Manage sales contracts, ensuring timely execution, signatures, compliance, and storage; initiate post-contract activities.
Process sales and event initial orders; manage updates; enter orders in ticketing systems; distribute eTickets.
Collaborate with event teams for successful event execution handoff.
Work with Accounts Receivable/Payable to verify client billing, communicate with clients, and assist collections.
Coordinate with leadership on product setup, pricing adjustments and compliance; ensure pricing workflows meet internal audits.