Sales Operations & Quotes Specialist

Hedy Holmes Staffing Services; Stockton (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Potential quarterly bonus

Job summary

Hedy Holmes Staffing Services in Stockton, CA seeks a motivated Sales Coordinator to support sales operations, account management, and business development. You will handle RFQs, prepare quotes, and maintain customer records in Salesforce, collaborating with pricing, product, and operations teams.

The role requires 2+ years in inside sales or sales support, proficiency in MS Office, and strong communication and organizational skills.

Qualifications

• 2+ years in inside sales, customer service, or sales support.
• Experience preparing quotes, processing orders, and supporting sales operations.
• Experience with Salesforce or a similar CRM.
• Strong data entry, attention to detail.
• Excellent written and verbal communication; organizational skills.

Responsibilities

• Provide daily administrative and operational support to the sales team.
• Manage customer inquiries, account requests, and sales-related communications.
• Review and process customer RFQs accurately and efficiently.
• Prepare pricing quotations and ensure information is complete and accurate before submission.
• Follow up with customers regarding outstanding quotes, pricing requests, and potential opportunities.
• Maintain and update customer accounts, sales activities, and opportunities in Salesforce CRM.
• Monitor sales pipelines and track pending quotations, customer responses, and follow-up activities.
• Assist with converting approved customer quotations into purchase orders.
• Coordinate with internal departments to address pricing discrepancies, product availability, order status, and customer concerns.
• Communicate with sales, customer service, pricing, and operations teams to support efficient order processing.
• Build and maintain positive relationships with existing and prospective customers.
• Identify opportunities to strengthen customer relationships and support business development initiatives.
• Assist with product launches, promotional campaigns, and customer engagement activities.
• Maintain accurate customer records, pricing information, sales documentation, and account details.
• Prepare reports, spreadsheets, and other administrative documentation to support sales operations.
• Monitor outstanding customer requests and ensure timely follow-up and resolution.
• Assist with resolving customer issues professionally and efficiently.
• Support continuous improvement of account management and sales support processes.Perform additional account management, sales support, and administrative duties as assigned.

Skills

Inside sales

Account management

CRM systems

MS Excel

Data entry

Communication skills

Organizational skills

Tools

Salesforce

MS Office

Job description

Hedy Holmes Staffing Services in Stockton, CA seeks a motivated Sales Coordinator to support sales operations, account management, and business development. You will handle RFQs, prepare quotes, and maintain customer records in Salesforce, collaborating with pricing, product, and operations teams.

The role requires 2+ years in inside sales or sales support, proficiency in MS Office, and strong communication and organizational skills.