Sales Support & Quote Coordinator

Sunbelt Solomon; Spokane Valley (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

Sunbelt Solomon is seeking a Sales Support Representative to provide operational and administrative support across the sales and order fulfillment process. You will assist in quote development, process customer orders, and coordinate with internal teams to ensure accurate, timely information in Salesforce, SYSPRO, and related systems.

This role requires strong attention to detail, organizational skills, and effective communication to support the quote-to-order lifecycle.

Qualifications

• High school diploma or GED required.
• 1–3 years experience in sales support, customer service, order management, or related environment preferred.
• Proficiency with Microsoft Office applications (Excel, Outlook).
• Strong written and verbal communication skills.
• Strong organizational skills with ability to manage multiple priorities and deadlines.
• Attention to detail and ability to identify discrepancies or issues.
• Ability to learn and effectively use business systems (Salesforce, SYSPRO, ERP).

Responsibilities

• Prepare and maintain customer quotes, opportunities, and related sales information in Salesforce and other systems.
• Review and coordinate quote requests, bid packages, specifications, and customer requirements for completeness.
• Process sales orders accurately according to procedures and controls.
• Review quotations and supporting docs to validate pricing and order requirements.
• Support cross-functional bids, large orders, and opportunities needing coordination.
• Maintain accurate sales order information from entry through shipment.
• Coordinate with Operations, Engineering, Transportation to address order issues.
• Maintain Salesforce and SYSPRO data for opportunities, quotes, orders, shipments.
• Prepare and analyze inventory and other supporting information for sales to develop opportunities.
• Communicate with customers regarding quotes, orders, status, and documentation.
• Identify discrepancies or process gaps and resolve with stakeholders.
• Provide cross-functional coverage to support workload and continuity.
• Assist in developing and improving sales support processes and controls.
• Perform other duties as assigned.

Skills

Microsoft Office

Written & verbal communication

Organization & multitasking

Attention to detail

Cross-functional collaboration

Learn business systems

Attention to stakeholder management

Education

High school diploma or GED

Associate's or bachelor's degree in business/Operations/Supply Chain

Tools

Salesforce

SYSPRO

ERP

Job description

Sunbelt Solomon is seeking a Sales Support Representative to provide operational and administrative support across the sales and order fulfillment process. You will assist in quote development, process customer orders, and coordinate with internal teams to ensure accurate, timely information in Salesforce, SYSPRO, and related systems.

This role requires strong attention to detail, organizational skills, and effective communication to support the quote-to-order lifecycle.