Sales Coordinator

Hedy Holmes Staffing Services; Stockton (CA); Vor Ort; USD 45.000 - 60.000; Vollzeit

Benefits dieser Stelle

Potential quarterly bonus

Zusammenfassung

Hedy Holmes Staffing Services in Stockton, CA seeks a motivated Sales Coordinator to support sales operations, account management, and business development. You will handle RFQs, prepare quotes, and maintain customer records in Salesforce, collaborating with pricing, product, and operations teams.

The role requires 2+ years in inside sales or sales support, proficiency in MS Office, and strong communication and organizational skills.

Qualifikationen

• 2+ years in inside sales, customer service, or sales support.
• Experience preparing quotes, processing orders, and supporting sales operations.
• Experience with Salesforce or a similar CRM.
• Strong data entry, attention to detail.
• Excellent written and verbal communication; organizational skills.

Aufgaben

• Provide daily administrative and operational support to the sales team.
• Manage customer inquiries, account requests, and sales-related communications.
• Review and process customer RFQs accurately and efficiently.
• Prepare pricing quotations and ensure information is complete and accurate before submission.
• Follow up with customers regarding outstanding quotes, pricing requests, and potential opportunities.
• Maintain and update customer accounts, sales activities, and opportunities in Salesforce CRM.
• Monitor sales pipelines and track pending quotations, customer responses, and follow-up activities.
• Assist with converting approved customer quotations into purchase orders.
• Coordinate with internal departments to address pricing discrepancies, product availability, order status, and customer concerns.
• Communicate with sales, customer service, pricing, and operations teams to support efficient order processing.
• Build and maintain positive relationships with existing and prospective customers.
• Identify opportunities to strengthen customer relationships and support business development initiatives.
• Assist with product launches, promotional campaigns, and customer engagement activities.
• Maintain accurate customer records, pricing information, sales documentation, and account details.
• Prepare reports, spreadsheets, and other administrative documentation to support sales operations.
• Monitor outstanding customer requests and ensure timely follow-up and resolution.
• Assist with resolving customer issues professionally and efficiently.
• Support continuous improvement of account management and sales support processes.Perform additional account management, sales support, and administrative duties as assigned.

Kenntnisse

Inside sales

Account management

CRM systems

MS Excel

Data entry

Communication skills

Organizational skills

Tools

Salesforce

MS Office

Jobbeschreibung

Position Summary

We are seeking a motivated, organized, and detail-oriented Sales Coordinator t to support sales operations, customer account management, and business development activities. This position is responsible for processing customer requests for quotes (RFQs), preparing pricing quotations, maintaining customer accounts, tracking sales opportunities, and providing exceptional customer service.

The ideal candidate has a strong background in inside sales, account management, or sales support, with experience managing customer relationships and working with CRM systems. This role requires excellent communication, strong organizational skills, and the ability to coordinate with multiple departments in a fast-paced business environment.

Duties and Responsibilities

• Provide daily administrative and operational support to the sales team.
• Manage customer inquiries, account requests, and sales-related communications.
• Review and process customer requests for quotes (RFQs) accurately and efficiently.
• Prepare pricing quotations and ensure information is complete and accurate before submission.
• Follow up with customers regarding outstanding quotes, pricing requests, and potential sales opportunities.
• Maintain and update customer accounts, sales activities, and opportunities in Salesforce CRM.
• Monitor sales pipelines and track pending quotations, customer responses, and follow-up activities.
• Assist with converting approved customer quotations into purchase orders.
• Coordinate with internal departments to address pricing discrepancies, product availability, order status, and customer concerns.
• Communicate with sales, customer service, pricing, and operations teams to support efficient order processing.
• Build and maintain positive relationships with existing and prospective customers.
• Identify opportunities to strengthen customer relationships and support business development initiatives.
• Assist with product launches, promotional campaigns, and customer engagement activities.
• Maintain accurate customer records, pricing information, sales documentation, and account details.
• Prepare reports, spreadsheets, and other administrative documentation to support sales operations.
• Monitor outstanding customer requests and ensure timely follow-up and resolution.
• Assist with resolving customer issues professionally and efficiently.
• Support continuous improvement of account management and sales support processes.Perform additional account management, sales support, and administrative duties as assigned.

Qualifications

• Minimum 2 years of experience in inside sales, customer service, account management, sales support, or a related position required.
• Previous experience preparing customer quotations, processing orders, and supporting sales operations.
• Experience with Salesforce or a similar CRM system preferred.
• Strong proficiency with Microsoft Office, including Excel, Outlook, and Word.
• Excellent data entry skills with strong attention to accuracy and detail.
• Strong written and verbal communication skills.
• Excellent organizational, time-management, and multitasking abilities.
• Ability to manage multiple customer accounts, sales opportunities, and competing priorities.
• Strong customer service and relationship-building skills.
• Ability to communicate effectively with customers, sales representatives, and internal departments.
• Strong problem-solving skills and ability to resolve customer and order-related concerns.
• Ability to work independently while collaborating effectively with multiple departments.
• Proactive approach to customer follow-ups, sales opportunities, and outstanding requests.
• Experience in manufacturing, industrial, distribution, or B2B sales environments preferred.
• Knowledge of medium- and high-voltage overhead switches is a plus.
• Dependable, professional, and comfortable working in a fast-paced, customer-focused environment.

Benefits

• Potential quarterly bonus based on company performance

Location: Stockton, CA

Schedule: Monday-Friday | 8:00 AM-4:30 PM