Sales Operations Playbook Architect

Aston Carter; California; In loco; USD 70.000 - 95.000; Tempo pieno

Descrizione del lavoro

Aston Carter is seeking a Sales Operations Process Specialist in California to develop, document, and standardize SOPs, workflows, and training materials for the Transit Sales department. The role focuses on creating templates and a Sales Operations Playbook to drive consistency and scale the sales organization.

You will work with Sales Operations leadership to validate, refine, and implement standardized processes, ensuring documentation is organized, version-controlled, and accessible to

Competenze

• Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, Supply Chain, or related field.
• 3+ years of experience in business process improvement, operations, project coordination, business analysis, or a related field.
• Strong understanding of business process documentation and workflow development.
• Proficient in creating SOPs, work instructions, and process documentation; experience with Visio/Lucidchart and MS Excel.

Mansioni

• Develop, document, and maintain SOPs for Sales Operations processes.
• Create process maps, workflow diagrams, swim lane charts, and other visual documentation.
• Analyze current processes to identify standardization opportunities and improve efficiency.
• Document current and future-state workflows for sales, quoting, bidding, contract administration, and related functions.
• Collaborate with leadership to validate, refine, and implement standardized processes.
• Ensure process documentation is organized, version controlled, and accessible to stakeholders.
• Develop work instructions, templates, checklists, and supporting documentation.
• Build and maintain a comprehensive Sales Operations Playbook as a central resource.
• Assist with change management for new processes and organizational improvements.
• Support development of departmental training materials and onboarding documentation.

Conoscenze

SOP development

Process mapping

Cross-functional collab

Visio/Lucidchart

Excel (VLOOKUP)

Documentation

Manufacturing exp

ERP systems

Continuous improvement

Formazione

Bachelor's degree in Business or related

Strumenti

Visio

Lucidchart

Microsoft Office

Descrizione del lavoro

Aston Carter is seeking a Sales Operations Process Specialist in California to develop, document, and standardize SOPs, workflows, and training materials for the Transit Sales department. The role focuses on creating templates and a Sales Operations Playbook to drive consistency and scale the sales organization.

You will work with Sales Operations leadership to validate, refine, and implement standardized processes, ensuring documentation is organized, version-controlled, and accessible to