Sales Operations Coach & Process Expert

Northbound Executive Search; New York (NY); In loco; USD 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Northbound Executive Search is seeking a hands-on Sales Operations Manager to keep the team organized, accountable, and operating efficiently by monitoring daily activities and reinforcing established processes.

The role focuses on coaching and operational support rather than revenue generation, with emphasis on data quality, reporting, and adherence to procedures across the sales organization.

Competenze

• Experience in sales administration or sales operations.
• Experience supporting or overseeing a sales team.
• Strong organizational skills and ability to manage multiple priorities.
• Comfortable holding others accountable and following up on tasks.
• Strong communication and interpersonal skills.
• Ability to monitor reporting and team performance metrics.
• Hands-on, detail-oriented with operational oversight.

Mansioni

• Monitor daily sales team activities to ensure compliance with processes.
• Track completion of sales documentation, call notes, reports, and follow-ups.
• Review team reporting and identify outstanding tasks.
• Follow up with sales reps to ensure responsibilities are completed on time.
• Provide ongoing coaching, guidance, and accountability.
• Reinforce best practices and maintain consistency across the sales organization.
• Monitor CRM activity and ensure data entry is accurate and timely.
• Identify operational gaps and training needs.
• Serve as a point of contact for day-to-day processes.
• Collaborate with sales leadership to maintain organization and productivity.

Conoscenze

Sales operations

CRM management

Coaching & development

Process improvement

Accountability

Data accuracy

Cross-functional collaboration

Communication

Descrizione del lavoro

Northbound Executive Search is seeking a hands-on Sales Operations Manager to keep the team organized, accountable, and operating efficiently by monitoring daily activities and reinforcing established processes.

The role focuses on coaching and operational support rather than revenue generation, with emphasis on data quality, reporting, and adherence to procedures across the sales organization.