Sales & Operations Manager — Growth, Strategy & Leadership

RXO, Inc.; Ann Arbor (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Pre-tax accounts

Disability and life insurance

Employee Assistance Program

Career and leadership development

Paid time off

Job summary

RXO, Inc. in Ann Arbor is seeking a Sales and Operations Manager to lead a sales team and partner with Operations to optimize pricing, market reach, and KPI performance.

You will mentor staff, set performance goals, and develop pipelines to grow revenue and margins across transport modes. A strategic leader with 5 years of transport experience is ideal, with a Bachelor’s degree and strong leadership skills.

Qualifications

• 5 years of transportation-related experience.
• Bachelor’s degree or equivalent preferred.
• Experience in management and leadership; conflict resolution is a plus.

Responsibilities

• Mentor and lead a team of inside salespeople; provide industry expertise, guidance and support.
• Interview and train new employees, conduct employee reviews and establish detailed performance goals.
• Act as a liaison between Sales and Operations; review pricing, market penetration and KPIs.
• Drive revenue and margin growth across multiple verticals and modes; develop and maintain best practices.
• Develop sales pipelines and strategies.
• Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence.
• Review customer metrics in real time.

Skills

Team leadership

Mentoring

Cross-functional collaboration

Strategic thinking

Sales leadership

Education

Bachelor’s degree

Job description

RXO, Inc. in Ann Arbor is seeking a Sales and Operations Manager to lead a sales team and partner with Operations to optimize pricing, market reach, and KPI performance.

You will mentor staff, set performance goals, and develop pipelines to grow revenue and margins across transport modes. A strategic leader with 5 years of transport experience is ideal, with a Bachelor’s degree and strong leadership skills.