Sales & Operations Manager

RXO, Inc.; Ann Arbor (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Pre-tax accounts

Disability and life insurance

Employee Assistance Program

Career and leadership development

Paid time off

Job summary

RXO, Inc. in Ann Arbor is seeking a Sales and Operations Manager to lead a sales team and partner with Operations to optimize pricing, market reach, and KPI performance.

You will mentor staff, set performance goals, and develop pipelines to grow revenue and margins across transport modes. A strategic leader with 5 years of transport experience is ideal, with a Bachelor’s degree and strong leadership skills.

Qualifications

• 5 years of transportation-related experience.
• Bachelor’s degree or equivalent preferred.
• Experience in management and leadership; conflict resolution is a plus.

Responsibilities

• Mentor and lead a team of inside salespeople; provide industry expertise, guidance and support.
• Interview and train new employees, conduct employee reviews and establish detailed performance goals.
• Act as a liaison between Sales and Operations; review pricing, market penetration and KPIs.
• Drive revenue and margin growth across multiple verticals and modes; develop and maintain best practices.
• Develop sales pipelines and strategies.
• Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence.
• Review customer metrics in real time.

Skills

Team leadership

Mentoring

Cross-functional collaboration

Strategic thinking

Sales leadership

Education

Bachelor’s degree

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Shift: 11:30AM-8PM

As a Sales and Operations Manager at RXO, you will lead a sales team, identify opportunities to present our world-class services and generate new sales revenue. You’ll find yourself immersed in a rapidly growing environment fueled by achievement and a tenacious team spirit. We’ll give you the support you need to excel at work, and the resources to build a career you can be proud of.

What Your Day-to-day Will Look Like

• Mentor and lead a team of inside salespeople; provide industry expertise, guidance and support
• Interview and train new employees, conduct employee reviews and establish detailed performance goals
• Act as a liaison between Sales and Operations; work cross-functionally to review pricing, market penetration and service Key Performance Indicators (KPIs)
• Drive both revenue and margin growth across multiple verticals and modes; develop and maintain best business practices
• Develop sales pipelines and strategies
• Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence
• Review customer metrics in real time
• Assist with submitting timely customer bid packages and RFPs

At a Minimum, You’ll Need

• 5 years of transportation-related experience

It’d Be Great If You Also Have

• Bachelor’s degree
• 2 years of non-asset-based brokerage experience
• Experience in management and leadership; conflict resolution experience
• Ability to prioritize work and complete projects effectively within time limits
• Strong ability to think strategically and drive sales
• Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees

Does this sound like you? Check out what else RXO has to offer.

Why Join Us

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.