Sales & Operations Leader — Transportation Growth

RXO, Inc.; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive health plans

401(k) with company match

Pre-tax accounts

Company-paid disability and life 보험

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off and holidays

Job summary

RXO, Inc. is seeking a Sales and Operations Manager in Charlotte, NC to lead our inside sales team, align Sales and Operations, and drive revenue growth across multiple verticals.

You will mentor staff, train new hires, and manage pricing strategies while monitoring KPIs and CRM adherence. The role emphasizes strategic thinking, leadership, and collaboration to deliver world-class transportation solutions across North America.

Qualifications

• 5 years of transportation-related experience.
• Bachelor’s degree required.
• 2 years of non-asset-based brokerage experience preferred.
• Experience in management and leadership; conflict resolution experience.
• Ability to prioritize work and complete projects within time limits.
• Strong ability to think strategically and drive sales.
• Proven leadership and collaboration skills to supervise and influence employees.

Responsibilities

• Mentor and lead a team of inside salespeople; provide industry expertise, guidance and support.
• Interview and train new employees, conduct employee reviews and establish detailed performance goals.
• Act as a liaison between Sales and Operations; review pricing, market penetration and KPIs.
• Drive revenue and margin growth across multiple verticals and modes; develop best practices.
• Develop sales pipelines and strategies.
• Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence.
• Review customer metrics in real time.
• Assist with submitting timely customer bid packages and RFPs.

Skills

Sales leadership

Strategic thinking

Team mentoring

Negotiation

Education

Bachelor’s degree

Tools

CRM

Job description

RXO, Inc. is seeking a Sales and Operations Manager in Charlotte, NC to lead our inside sales team, align Sales and Operations, and drive revenue growth across multiple verticals.

You will mentor staff, train new hires, and manage pricing strategies while monitoring KPIs and CRM adherence. The role emphasizes strategic thinking, leadership, and collaboration to deliver world-class transportation solutions across North America.