Sales Operations Leader — Salesforce & VIP Support

Fanatics Betting & Gaming; Tigard (OR); On-site; USD 110,000 - 150,000; Full time

Job summary

Fanatics Betting & Gaming is hiring a Sales Operations Manager to lead Sales Support and Sales Operations teams, drive efficiency, and optimize Salesforce initiatives. You will partner with Sales, Marketing, Customer Service, and Logistics to ensure a seamless client experience and successful trade shows.

The role requires strong leadership, a proven track record in sales operations, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• 5+ years in sales operations or related roles.
• 2+ years of management experience leading teams.
• Proficiency with Salesforce CRM, reporting and dashboards.
• Strong organizational, communication, and problem-solving skills.
• Willingness to travel and work occasional evenings or weekends.
• Trade show or events coordination experience is a plus.

Responsibilities

• Lead, develop, and manage Sales Support and Sales Operations teams.
• Oversee daily sales support operations and administrative tasks.
• Identify opportunities to streamline workflows and improve processes.
• Manage Salesforce initiatives, reporting, dashboards, and data accuracy.
• Collaborate with Sales leadership to prioritize operational initiatives.
• Coordinate with Customer Service, Marketing, Logistics for a seamless client experience.
• Oversee trade show planning, travel, registration, and on-site logistics.
• Set performance expectations and monitor team productivity.
• Provide elevated support for VIP clients and key initiatives.
• Handle additional duties and strategic projects as assigned.

Skills

Sales operations

Leadership

Communication

Salesforce

Process improvement

Tools

Salesforce

Job description

Fanatics Betting & Gaming is hiring a Sales Operations Manager to lead Sales Support and Sales Operations teams, drive efficiency, and optimize Salesforce initiatives. You will partner with Sales, Marketing, Customer Service, and Logistics to ensure a seamless client experience and successful trade shows.

The role requires strong leadership, a proven track record in sales operations, and the ability to manage multiple priorities in a fast-paced environment.