Sales Operations Leader: Forecasting, Analytics & Dashboards

Samsung Electronics America; Plano (TX); On-site; USD 110,000 - 190,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Tuition assistance

Paid time off

Job summary

Samsung Electronics America is seeking a Sales Operations Manager to lead the planning and analytics function for the Retail Sales organization. You will oversee budgeting, forecasting, and KPI reporting while partnering with Sales, Product Marketing, Supply Chain and Finance to drive corporate objectives and customer value.

The role emphasizes building consensus on revenue targets, managing performance dashboards, and delivering actionable insights to executives across regions and product

Qualifications

• Bachelor's Degree plus 5+ years related experience in technology sales, business development, OEMs or carrier sales.
• Strong analytical and problem-solving skills with ability to schedule, prioritize and communicate actions and results.
• Ability to interact effectively with multiple teams across the organization and manage stakeholders.
• Diplomatic approach to solving complex problems.
• Advanced proficiency in Microsoft Excel; proficient in Access, Word, PowerPoint and Outlook.
• Experience with Tableau, SAP and Alteryx for business analytics.
• Excellent written and oral communication and experience presenting to executive management.

Responsibilities

• Lead the annual Management Plan development with Sales and Product Marketing to set monthly retailer and category revenue targets.
• Collaborate cross-functionally to define yearly Marketing Development Funding programs.
• Develop and refine financial forecasting to reflect monthly revenue opportunities; align with Account teams, Product Marketing and Supply Chain.
• Support quarterly sales budgeting; assign scorecards and audit results across core metrics.
• Reconcile monthly accruals and close gaps.
• Lead reporting on buying group programs and coordinate funding accruals with Product Marketing and sales.
• Manage weekly/monthly revenue dashboards for executive visibility across regions and products.
• Create and distribute weekly reports and analyses to Sales, Product Marketing and Supply Chain teams and customers.
• Develop tools (Tableau or AI-based) and processes to achieve corporate objectives.
• Anticipate future business needs and measure department objectives to maintain strategic alignment.
• Provide stakeholders with timely information to improve revenue and profitability.
• Suggest retail pricing for 4,000+ custom install channel accounts in collaboration with Product Marketing.

Skills

Analytical skills

Problem solving

Communication

Leadership

Teamwork

Time management

Education

Bachelor's Degree

Tools

Tableau

SAP

Alteryx

Job description

Samsung Electronics America is seeking a Sales Operations Manager to lead the planning and analytics function for the Retail Sales organization. You will oversee budgeting, forecasting, and KPI reporting while partnering with Sales, Product Marketing, Supply Chain and Finance to drive corporate objectives and customer value.

The role emphasizes building consensus on revenue targets, managing performance dashboards, and delivering actionable insights to executives across regions and product