Sales Systems & Planning Manager, AI-Driven Ops

Samsung Electronics America; Plano (TX); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k)

Employee Purchase Program

Tuition Assistance

Paid Time Off

Student Loan Program

Wellness Incentives

Job summary

Samsung Electronics America, based in Plano, TX, seeks a Manager of Sales Systems & Planning to lead strategic systems operations and cross-functional project management. You will own the B2B tech stack, drive process improvements, and partner with Finance, IT, Security, and Sales leadership to accelerate performance and implement AI-enabled tools.

Responsibilities include annual planning, budgeting, contract management, renewals tracking, vendor governance, executive dashboards, and a

Qualifications

• Bachelor's degree in Business Administration, Finance, Information Systems, or a related field.
• 6+ years of experience in Sales Operations, Revenue Operations, or a comparable discipline.
• Experience with system migrations and process improvement methodologies.
• Strong analytical and reporting skills; proficiency with project management and BI tools.
• Excellent written and verbal communication skills, with the ability to present complex information clearly to executive audiences.
• AI systems or process adoption (preferred).
• PMP certification or equivalent project management credential (preferred).

Responsibilities

• Own the end-to-end lifecycle of the B2B technology stack, including annual planning, budgeting, and contract management across all platforms and vendors.
• Maintain real-time visibility into contract milestones, renewal timelines, and vendor commitments through a centralized renewals management framework.
• Lead vendor negotiations, managing terms and service agreements in line with procurement policies.
• Develop and present systems reporting and executive dashboards on contract status and tech portfolio health.
• Build a technology roadmap aligning platform capabilities with business goals and opportunities to consolidate or replace tools.
• Lead AI-powered tools adoption to enhance sales operations workflows and productivity.
• Serve as internal SME on the existing tech stack and ensure optimal tool utilization.
• Lead cross-functional projects from discovery to rollout, including requirements, UAT, and implementation.
• Facilitate program reviews to ensure milestone alignment and escalation paths.
• Lead change management to ensure adoption of new systems and processes.
• Develop enablement materials and communication plans for successful technology transitions.

Skills

Analytical skills

Project management

BI tools

Cross-functional collaboration

Education

Bachelor's degree in Business Administration, Finance, Information Systems, or related field

Tools

BI tools

Project management tools

Job description

Samsung Electronics America, based in Plano, TX, seeks a Manager of Sales Systems & Planning to lead strategic systems operations and cross-functional project management. You will own the B2B tech stack, drive process improvements, and partner with Finance, IT, Security, and Sales leadership to accelerate performance and implement AI-enabled tools.

Responsibilities include annual planning, budgeting, contract management, renewals tracking, vendor governance, executive dashboards, and a