Sales Operations Lead: Enterprise Pipeline & Strategy

Milliman, Inc; Chicago (IL); On-site; USD 92,000 - 148,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

401(k) plan with company match

Discretionary bonus program

Flexible Spending Accounts

PTO 15 days/year

Minimum 10 holidays/year

Family building benefits

Paid parental leave

Life Insurance & AD&D

Short-Term & Long-Term Disability

Job summary

Milliman, Inc. is seeking a Sales Operations Lead to connect sales priorities with delivery resources in Chicago. You will coordinate senior stakeholders, drive account planning, and organize reviews to ensure opportunities progress with clear ownership and timelines.

The role emphasizes analytical, organizational, and project management skills, with strong cross-functional collaboration across sales, consulting, product, technology, and leadership teams.

Qualifications

• Experience supporting complex, multi-stakeholder enterprise sales processes, including strategic account planning and forecasting.
• Experience coordinating proposals and RFPs, managing timelines, approvals, and deadlines in a complex sales environment.
• Strong analytical, organizational, and project management skills with the ability to translate priorities into actions and executive-level reporting.
• Proven ability to influence and coordinate senior stakeholders without formal authority; build cross-functional relationships.

Responsibilities

• Maintain the strategic account list, account plans, and account maps across client functions and decision-makers.
• Organize weekly pipeline reviews, pursuit-planning sessions, and quarterly business reviews.
• Manage the proposal and RFP workflow, including timelines, coordination, version control, approvals, and deadlines.
• Prepare pipeline forecasts, sales reporting, dashboards, and win-loss analyses for leadership.
• Track committed capacity and monitor relationship coverage, client-contact cadence, and pipeline progress.

Skills

Enterprise sales operations

Forecasting & reporting

Stakeholder coordination

Cross-functional collaboration

Analytical mindset

Education

Bachelor's degree in business

Tools

Microsoft Office

CRM tools

Job description

Milliman, Inc. is seeking a Sales Operations Lead to connect sales priorities with delivery resources in Chicago. You will coordinate senior stakeholders, drive account planning, and organize reviews to ensure opportunities progress with clear ownership and timelines.

The role emphasizes analytical, organizational, and project management skills, with strong cross-functional collaboration across sales, consulting, product, technology, and leadership teams.