Strategic Sales Operations Lead

Milliman; Chicago (IL); On-site; USD 92,000 - 148,000; Full time

Job summary

Milliman is seeking a Sales Operations Lead to align sales priorities with subject-matter experts and delivery resources. The role requires strong commercial judgment, attention to detail, and the ability to coordinate senior stakeholders without formal authority.

You will bring structure to complex sales activity, maintain accurate information, ensure opportunities progress with clear ownership, next steps, timelines and expected value, and support pipeline forecasting and reporting.

Qualifications

• Bachelor's degree in business, finance, marketing, operations or related field.
• 5+ years in enterprise sales, revenue or business development operations.
• Experience supporting multi-stakeholder sales processes and forecasting.
• Ability to coordinate proposals, timelines and deadlines with multiple contributors.
• Strong analytical, organizational and project management skills.

Responsibilities

• Maintain strategic account lists, plans and maps across client functions and decision-makers.
• Apply consistent opportunity-stage criteria and maintain supporting documentation.
• Ensure each opportunity has an owner, next step, target date and value.
• Organize weekly pipeline reviews, pursuit-planning sessions, and quarterly business reviews.
• Manage proposal/RFP workflow with timelines, coordination and approvals.
• Prepare pipeline forecasts, sales reporting, dashboards, and win-loss analyses.
• Track committed capacity across topic owners and contributors.
• Monitor relationship coverage and account activity.
• Identify gaps and risks and establish follow-up actions.
• Organize and maintain proposal materials and sales resources.
• Support continuous improvement of sales processes and tools.
• Provide client, market and competitive insights to aid planning.

Skills

Enterprise sales

Forecasting

Stakeholder coordination

Project management

Cross-functional collaboration

Data analysis

Education

Bachelor's degree in Business/related field

Tools

CRM tools

Microsoft Office

Job description

Milliman is seeking a Sales Operations Lead to align sales priorities with subject-matter experts and delivery resources. The role requires strong commercial judgment, attention to detail, and the ability to coordinate senior stakeholders without formal authority.

You will bring structure to complex sales activity, maintain accurate information, ensure opportunities progress with clear ownership, next steps, timelines and expected value, and support pipeline forecasting and reporting.