Sales Operations & Enablement Manager

Topgolf Payroll Services; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Free Play & 1/2 price food

401(k) matching

Mental well-being platform

Job summary

Topgolf is seeking a Sales Business Operations Manager to serve as the operational backbone of the Sales Business Operations team. You will own intake, coordination, and execution that keeps programs, products, and projects moving across the sales organization.

A hands-on operator thrives under fast moving deadlines and evolving environments. The ideal candidate brings 3+ years in sales operations or related roles, strong process design skills, and a proactive mindset.

Qualifications

• Bachelor’s degree in Business, Operations, Sales, or a related field (or equivalent professional experience)
• 3+ years of experience in sales operations, business operations, program management, project management, sales enablement, or a related support function
• 2+ years coordinating cross-functional projects and driving execution across multiple stakeholders, timelines, and workstreams
• 2+ years creating and maintaining processes, playbooks, SOPs, communications, and roll-out materials that support field adoption and operational consistency
• Strong organizational skills with the ability to manage multiple programs, requests, and priorities simultaneously
• Proven ability to triage and resolve field-facing operational issues, escalating appropriately when needed
• Excellent written and verbal communication skills, with the ability to work effectively across venue teams, leadership, and cross-functional partners
• Comfortable operating with a high degree of autonomy in a fast-moving, evolving environment
• Proactive, solutions-oriented mindset with strong attention to detail

Responsibilities

• Manage sales support channels and serve as the primary point of contact for non-systems field inquiries, including application, technology, and accounting-related questions and needs, investigating and triaging issues and providing both immediate and long-term scalable solutions
• Develop and manage project plans that support sales department rollouts, program timelines, and post-launch stabilization, tracking milestones and holding cross-functional partners accountable to deadlines
• Execute sales enablement programs and processes, handling end-to-end coordination, communication, and logistics that bring initiatives from planning through deployment/rollout and into steady-state operations
• Partner with training, operations, and sales leadership to build, maintain, and continuously improve event standard operating procedures, ensuring documentation is current, accessible, and reflective of business processes across the sales organization
• Own program and project intake for the sales department, capturing, organizing, and prioritizing incoming requests while maintaining visibility into workload, status, and key dependencies across the team’s portfolio
• Design, develop, and deliver scalable processes, clear execution guidelines, and comprehensive rollout material to support sales programs, initiatives, and tools

Skills

Sales operations

Program management

Cross-functional collaboration

Process design

Intake & portfolio visibility

Education

Bachelor’s degree in Business/Operations or related field

Tools

Asana

Smartsheet

Monday.com

Job description

Topgolf is seeking a Sales Business Operations Manager to serve as the operational backbone of the Sales Business Operations team. You will own intake, coordination, and execution that keeps programs, products, and projects moving across the sales organization.

A hands-on operator thrives under fast moving deadlines and evolving environments. The ideal candidate brings 3+ years in sales operations or related roles, strong process design skills, and a proactive mindset.