Sales Operations & Programs Lead

Topgolf; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Free Play & half-price food

Health/dental/vision & 401(k) match

Job summary

Topgolf is seeking a Sales Business Operations Manager to act as the operational backbone of the Sales Operations team. You will own coordination, intake, communication, and execution across the sales organization, partnering with venue teams, leadership, and cross‑functional partners.

The role requires hands‑on operational focus, attention to details, and a proactive, solutions‑driven mindset to meet fast‑moving deadlines in a evolving environment.

Qualifications

• Bachelor’s degree in Business, Operations, Sales, or related field.
• 3+ years of experience in sales operations, business operations, program management, or related support function.
• 2+ years coordinating cross‑functional projects and driving execution.
• 2+ years creating and maintaining processes, playbooks, SOPs, communications, and rollout materials.
• Strong organizational skills with the ability to manage multiple programs, requests, and priorities.

Responsibilities

• Manage sales support channels and serve as primary contact for non‑systems field inquiries, investigating issues and providing scalable solutions.
• Develop and manage project plans that support sales rollouts, program timelines, and post‑launch stabilization.
• Execute end‑to‑end sales enablement programs and processes from planning to rollout and steady‑state operations.
• Partner with training, operations, and sales leadership to build and improve event SOPs and ensure documentation is current.
• Own program and project intake for the sales department, prioritizing requests and tracking workload and dependencies.
• Design and deliver scalable processes, execution guidelines, and rollout material for sales programs and tools.

Skills

Bachelor’s degree in Business/Ops/Sell

3+ years sales operations

2+ years cross‑functional coordination

SOPs/rollout materials

Strong communication

Education

Bachelor’s degree in Business, Operations, Sales, or related field

Tools

Asana

Smartsheet

Monday.com

Job description

Topgolf is seeking a Sales Business Operations Manager to act as the operational backbone of the Sales Operations team. You will own coordination, intake, communication, and execution across the sales organization, partnering with venue teams, leadership, and cross‑functional partners.

The role requires hands‑on operational focus, attention to details, and a proactive, solutions‑driven mindset to meet fast‑moving deadlines in a evolving environment.