Sales Operations & Customer Success Associate (Hybrid)

Arrow Enterprise Computing Solutions; United States; Hybrid; USD 37,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with matching

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Job summary

Arrow Enterprise Computing Solutions in Alpharetta, GA is seeking a Sales Operations Associate to provide day-to-day sales support and customer service for assigned accounts. You will liaise with field sales, engineering, and other corporate teams to resolve issues and expedite orders.

The role involves processing orders, managing backlogs, handling RMA requests, and supporting quotes while ensuring timely, accurate communication with customers.

Qualifications

• Typically requires a 2 year degree and 2-4 years of experience.
• Experience with order processing and customer inquiries is a plus.

Responsibilities

• Provide day-to-day sales support and customer service for assigned accounts.
• Coordinate with field sales, engineering, supplier marketing, and other departments to fulfill orders.
• Process routine orders and review POs for accuracy and pricing.
• Manage backlog, RMA requests, and invoicing discrepancies.
• Assist with quotes and ensure timely communications with customers.

Skills

Sales support

Customer service

Order coordination

Communication

Education

Two-year degree

High school diploma or equivalent

Tools

Oracle ERP

Job description

Arrow Enterprise Computing Solutions in Alpharetta, GA is seeking a Sales Operations Associate to provide day-to-day sales support and customer service for assigned accounts. You will liaise with field sales, engineering, and other corporate teams to resolve issues and expedite orders.

The role involves processing orders, managing backlogs, handling RMA requests, and supporting quotes while ensuring timely, accurate communication with customers.