Sales Operations & CRM Specialist

CES Power LLC; Las Vegas (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

CES Power LLC is hiring a Sales Administrator to support the centralized sales organization in Las Vegas. The role focuses on accurate quote-to-cash processes, CRM maintenance, contract handling, billing support, and closeout activities across Sales, Operations, Engineering, and Finance.

The position emphasizes process integrity, cross-functional collaboration, and delivering exceptional service in a fast-paced environment.

Qualifications

• 2+ years of experience in sales administration, order management, quote-to-cash processes, contract administration, billing support or related role.
• Experience with CRM and Microsoft 365 applications.
• Strong attention to detail and ability to manage multiple priorities and deadlines.

Responsibilities

• Create accurate customer quotes within CRM based on approved commercial terms and pricing.
• Maintain opportunity, quote, and job records throughout the customer lifecycle.
• Verify required approvals and documentation before transactions advance.
• Coordinate with Sales and the Engineering Desk to ensure records remain aligned.
• Identify discrepancies and elevate issues that could impact execution or customer service.
• Manage contracts, purchase orders, certificates of insurance, tax forms, deposits, and related documentation.
• Coordinate approval and signature workflows.
• Communicate professionally with customers regarding administrative requirements.
• Partner with Finance and Credit teams to obtain required supporting information.
• Create and maintain change-order documentation.
• Track customer approvals and identify potential billing delays.
• Ensure all required documentation and approvals are complete prior to billing release.
• Support invoice administration and resolution of billing-related issues.
• Review and process job-cost documentation for completeness and accuracy.
• Escalate unsupported, incomplete, or incorrectly coded transactions.
• Manage administrative closeout activities and track aging items.
• Help ensure jobs are properly documented and ready for financial closeout.
• Support assigned Account Managers while collaborating across Sales, Operations, Engineering, and Finance.
• Provide backup coverage for teammates and assist with workload balancing.
• Contribute to process improvements, documentation, and team development initiatives.

Skills

CRM proficiency

Microsoft 365

Strong organizational skills

Excellent communication

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

CRM software

Excel

Outlook

Word

Teams

PowerPoint

Job description

CES Power LLC is hiring a Sales Administrator to support the centralized sales organization in Las Vegas. The role focuses on accurate quote-to-cash processes, CRM maintenance, contract handling, billing support, and closeout activities across Sales, Operations, Engineering, and Finance.

The position emphasizes process integrity, cross-functional collaboration, and delivering exceptional service in a fast-paced environment.