Sales Operations Coordinator — Customer-Focused & Organized

ManpowerGroup; Novi (MI); On-site; USD 43,000 - 45,000; Full time

Job summary

ManpowerGroup in Novi, MI is seeking a detail-oriented Sales Coordinator to support a high-performing sales team. You will process orders, manage CRM records, and coordinate communication with customers through multiple departments to ensure timely fulfillment.

The role emphasizes problem-solving, multitasking, and delivering an outstanding customer experience in a fast-paced environment. Monday–Friday, 8 AM–5 PM, with a focus on accuracy and partner collaboration.

Qualifications

• 3+ years of experience in Sales Support, Sales Coordination, Customer Service, Order Management, or a related role.
• Experience using CRM systems such as Salesforce.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in Microsoft Office, including Excel, Outlook, and Teams.

Responsibilities

• Process purchase orders and support order entry activities.
• Track orders and coordinate updates through fulfillment and delivery.
• Manage customer communications regarding orders, shipments, training schedules, and service requests.
• Coordinate NDAs, contracts, and related business documentation.
• Maintain accurate CRM records and support pipeline management activities.
• Route leads and assist with sales workflow coordination.
• Generate reports and support sales process improvements.
• Collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely execution of customer requests.
• Assist with quote revisions and general sales administration

Skills

Sales coordination

Customer service

Organizational skills

Communication

Attention to detail

Tools

Salesforce

Microsoft Excel

Outlook

Teams

Job description

ManpowerGroup in Novi, MI is seeking a detail-oriented Sales Coordinator to support a high-performing sales team. You will process orders, manage CRM records, and coordinate communication with customers through multiple departments to ensure timely fulfillment.

The role emphasizes problem-solving, multitasking, and delivering an outstanding customer experience in a fast-paced environment. Monday–Friday, 8 AM–5 PM, with a focus on accuracy and partner collaboration.