Sales Operations Coordinator — Seamless Orders & CRM

ManpowerGroup; City of Utica (NY); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup is seeking a detail-oriented Sales Coordinator to support our sales operations in Novi, MI. You will process orders, track shipments, manage customer communications, and maintain CRM records to ensure accurate pipeline data.

You will collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely completion of customer requests, generate reports, and assist with quotes and sales administration.

Qualifications

• 3+ years of experience in Sales Support, Sales Coordination, Customer Service, Order Management, or a related role.
• Experience using CRM systems such as Salesforce.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in Microsoft Office, including Excel, Outlook, and Teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to customer satisfaction.

Responsibilities

• Process purchase orders and support order entry activities.
• Track orders and coordinate updates through fulfillment and delivery.
• Manage customer communications regarding orders, shipments, training schedules, and service requests.
• Coordinate NDAs, contracts, and related business documentation.
• Maintain accurate CRM records and support pipeline management activities.
• Route leads and assist with sales workflow coordination.
• Generate reports and support sales process improvements.
• Collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely execution of customer requests.
• Assist with quote revisions and general sales administration.

Skills

CRM experience

Organizational skills

Communication skills

Multitasking

Problem-solving

Tools

Salesforce

Microsoft Office

Excel

Job description

ManpowerGroup is seeking a detail-oriented Sales Coordinator to support our sales operations in Novi, MI. You will process orders, track shipments, manage customer communications, and maintain CRM records to ensure accurate pipeline data.

You will collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely completion of customer requests, generate reports, and assist with quotes and sales administration.