Sales Coordinator: Drive Customer Wins in Fast-Paced Ops

ManpowerGroup; Troy (MI); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup’s client in Novi, MI is seeking a Sales Coordinator to support order processing, customer communications, CRM administration, and cross-functional coordination. The role drives efficient sales operations and exceptional customer experiences in a fast-paced environment.

The successful candidate will manage orders, maintain CRM data, coordinate with Sales, Customer Service, Finance, Operations, Service, and Legal teams, and assist with quotes and workflow improvements.

Qualifications

• 3+ years of experience in Sales Support, Sales Coordination, Customer Service, Order Management, or related role.
• Experience using CRM systems such as Salesforce.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in Microsoft Office, including Excel, Outlook, and Teams.

Responsibilities

• Process purchase orders and support order entry activities.
• Track orders and coordinate updates through fulfillment and delivery.
• Manage customer communications regarding orders, shipments, training schedules, and service requests.
• Coordinate NDAs, contracts, and related business documentation.
• Maintain accurate CRM records and support pipeline management activities.
• Route leads and assist with sales workflow coordination.
• Generate reports and support sales process improvements.
• Collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely execution of customer requests.
• Assist with quote revisions and general sales administration.

Skills

Organizational skills

Communication skills

Problem-solving

Tools

Salesforce

Excel

Outlook

Teams

Job description

ManpowerGroup’s client in Novi, MI is seeking a Sales Coordinator to support order processing, customer communications, CRM administration, and cross-functional coordination. The role drives efficient sales operations and exceptional customer experiences in a fast-paced environment.

The successful candidate will manage orders, maintain CRM data, coordinate with Sales, Customer Service, Finance, Operations, Service, and Legal teams, and assist with quotes and workflow improvements.