Sales & Operations Coordinator — Fast-Paced Growth

Mr. Handyman of E. Nashville & Hendersonville; Olathe (KS); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Bonus opportunity

Paid vacation

Holidays

Job summary

Mr. Handyman of E. Nashville & Hendersonville is seeking an Operations & Sales Coordinator in Olathe, KS to act as a key member of our team.

This in-office role goes beyond answering phones; you'll help deliver an outstanding customer experience while driving growth and profitability. You will build relationships, schedule appointments, prepare estimates, follow up leads, keep schedules full, assist in marketing, and help meet monthly sales goals.

Qualifications

• Excellent customer service mindset and communication.
• Strong organizational skills and ability to manage multiple tasks.
• Proficient with scheduling software and Microsoft Office.

Responsibilities

• Answer incoming customer calls and respond to online inquiries.
• Build customer relationships and schedule appointments.
• Prepare estimates and help customers move forward with recommended work.
• Follow up on unsold estimates and outstanding leads.
• Keep technicians' schedules full and productive.
• Coordinate daily schedules and adjust routes as needed.
• Ensure customers receive exceptional communication throughout their projects.
• Request and collect 5-star customer reviews.

Skills

Customer service

Organizational skills

Sales ability

Scheduling

Tools

CRM software

Scheduling software

Microsoft Office

Job description

Mr. Handyman of E. Nashville & Hendersonville is seeking an Operations & Sales Coordinator in Olathe, KS to act as a key member of our team.

This in-office role goes beyond answering phones; you'll help deliver an outstanding customer experience while driving growth and profitability. You will build relationships, schedule appointments, prepare estimates, follow up leads, keep schedules full, assist in marketing, and help meet monthly sales goals.