Sales & Operations Coordination Specialist

Perfection Group; Indianapolis (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Perfection Group is seeking an organized Area Sales & Operations Administrator in Indianapolis, IN to support Sales, Operations, Projects, Purchasing, and Administration. You will manage start-up handoffs, assist with project data, and maintain accurate customer and contract records across systems.

This cross-functional role emphasizes process improvement, proactive communication with customers and internal teams, and supporting ongoing operations while ensuring timely and accurate information

Qualifications

• Previous administrative, sales support, operations support, or project coordination experience.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office 365, including Outlook, Excel, PowerPoint, and Teams.

Responsibilities

• Manage the administrative process for new customer start-up, ensuring information is accurately transitioned from Sales to Operations.
• Support the new project start-up and handoff process between Sales and Operations.
• Assist the Project Sales team by gathering and organizing equipment lists, service history, asset information, and other customer data needed to develop opportunities.
• Maintain accurate customer information, contacts, phone numbers, and account information within company systems.
• Conduct periodic customer check-ins and follow-up communication as directed by Sales and Operations leadership.
• Help ensure internal and external customer requests are addressed accurately and in a timely manner.

Skills

Customer service

Highly organized

Communication

Time management

Tools

Microsoft Office 365

CRM systems

Job description

Perfection Group is seeking an organized Area Sales & Operations Administrator in Indianapolis, IN to support Sales, Operations, Projects, Purchasing, and Administration. You will manage start-up handoffs, assist with project data, and maintain accurate customer and contract records across systems.

This cross-functional role emphasizes process improvement, proactive communication with customers and internal teams, and supporting ongoing operations while ensuring timely and accurate information