Operations Admin & Customer Service Specialist

Pitt Ohio; Indianapolis (IN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) and profit sharing

Paid time off

Job summary

PITT OHIO is seeking an Operations Admin-Customer Service to support Indianapolis operations, handling data entry, billing support, and coordination with drivers and customers to ensure timely service.

The role requires strong English communication, MS Office proficiency, and the ability to work Monday–Friday with a 5 PM start in a fast-paced environment. Competitive pay and comprehensive benefits are offered.

Qualifications

• Must communicate in English with customers and internal teams.
• Experience in transportation or customer service is a plus.
• Haz-mat or workers' compensation knowledge helpful.
• Strong problem solving and numerical ability is essential.
• Typing and ten-key skills required.
• Night shift hours may be required.

Responsibilities

• Communicate (via telephone, email, and fax) with both internal and external customers on a wide range of issues including, but not limited to, freight charges, pick ups, tracing, tracking, and POD’s
• Data entry, consisting of, but not limited to, scanning bills, P&D entry, fuel mileage, SDC'ing of freight bills, and payroll
• Process paperwork and invoices, as well as, monitor checks and cash for accounts receivable and accounts payable
• Help process and monitor paperwork and Haz-mat information for loads departing or arriving at the facility
• Interact with and support supervisors, drivers, and dock workers
• Assist in monitoring and compliance in all areas including, but not limited to, new hires, safety, P&D, OS&D, payroll, and accounts payable

Skills

English proficiency

Interpersonal communication

Customer service experience

Haz-mat knowledge

Microsoft Office

Typing and ten-key

Night shift availability

Tools

Microsoft Office

Job description

PITT OHIO is seeking an Operations Admin-Customer Service to support Indianapolis operations, handling data entry, billing support, and coordination with drivers and customers to ensure timely service.

The role requires strong English communication, MS Office proficiency, and the ability to work Monday–Friday with a 5 PM start in a fast-paced environment. Competitive pay and comprehensive benefits are offered.