Sales Operations Assistant - Hybrid NYC, Growth & Impact

American Exchange Group; New York (NY); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness benefits

401(k) with company match

Paid time off

Half day Fridays

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Tax-free commuter benefits

Employee merchandise discounts

Job summary

American Exchange Group is seeking a Sales Operations Assistant to support a Sales Executive and collaborate cross-functionally with shipping, production, and other departments in NYC. The role emphasizes strong interpersonal and communication skills, problem-solving, initiative, and meticulous spreadsheet maintenance to serve as a critical resource for the team.

Primary responsibilities include order entry, weekly status reporting, handling production samples, coordinating with shipping for

Qualifications

• Intermediate MS Excel skills with Pivot Tables and VLOOKUP.
• Experience with major retailer portals (Walmart Retail Link, Kohls DSCO, JCP Commerce Hub, etc.).
• Experience using ERP systems such as A2000 or Infor M3.
• Excellent project management skills.
• Highly organized, process-driven team player with strong attention to detail.
• Ability to work in a fast-paced environment, prioritize work, and deliver fast-turnaround projects on time and budget.

Responsibilities

• Entering sales orders and following up with shipping.
• Providing spreadsheet updates to Account Executive weekly on status of open orders / reporting.
• Receiving Top-Of-Production samples from production and sending to retailer.
• Coordinating with shipping to ensure on-time delivery and proper routing/packing per retailer instructions.
• Managing available-to-sell lists and inventory.
• Coordinate logistics for meetings, including setting up samples and gathering materials for showroom.
• Other business-related tasks as assigned.

Skills

MS Excel

Pivot Tables

VLOOKUP

Retailer portals

Walmart Retail Link

Kohls DSCO

JCP Commerce Hub

Infor M3

A2000

Project management

Attention to detail

Tools

A2000 ERP

Infor M3 ERP

Job description

American Exchange Group is seeking a Sales Operations Assistant to support a Sales Executive and collaborate cross-functionally with shipping, production, and other departments in NYC. The role emphasizes strong interpersonal and communication skills, problem-solving, initiative, and meticulous spreadsheet maintenance to serve as a critical resource for the team.

Primary responsibilities include order entry, weekly status reporting, handling production samples, coordinating with shipping for