Sales Operations Assistant

American Exchange Group; New York (NY); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness benefits

401(k) with company match

Paid time off

Half day Fridays

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Tax-free commuter benefits

Employee merchandise discounts

Job summary

American Exchange Group is seeking a Sales Operations Assistant to support a Sales Executive and collaborate cross-functionally with shipping, production, and other departments in NYC. The role emphasizes strong interpersonal and communication skills, problem-solving, initiative, and meticulous spreadsheet maintenance to serve as a critical resource for the team.

Primary responsibilities include order entry, weekly status reporting, handling production samples, coordinating with shipping for

Qualifications

• Intermediate MS Excel skills with Pivot Tables and VLOOKUP.
• Experience with major retailer portals (Walmart Retail Link, Kohls DSCO, JCP Commerce Hub, etc.).
• Experience using ERP systems such as A2000 or Infor M3.
• Excellent project management skills.
• Highly organized, process-driven team player with strong attention to detail.
• Ability to work in a fast-paced environment, prioritize work, and deliver fast-turnaround projects on time and budget.

Responsibilities

• Entering sales orders and following up with shipping.
• Providing spreadsheet updates to Account Executive weekly on status of open orders / reporting.
• Receiving Top-Of-Production samples from production and sending to retailer.
• Coordinating with shipping to ensure on-time delivery and proper routing/packing per retailer instructions.
• Managing available-to-sell lists and inventory.
• Coordinate logistics for meetings, including setting up samples and gathering materials for showroom.
• Other business-related tasks as assigned.

Skills

MS Excel

Pivot Tables

VLOOKUP

Retailer portals

Walmart Retail Link

Kohls DSCO

JCP Commerce Hub

Infor M3

A2000

Project management

Attention to detail

Tools

A2000 ERP

Infor M3 ERP

Job description

About Us

American Exchange Group is an industry leader in fashion accessory products and brand management. By facilitating distribution to major retailers internationally for their globally recognized brands, custom private label brands, and exclusive licensed brands—including footwear, tech wearables, watches, jewelry, handbags, fashion accessories, home, and beauty—American Exchange Group raises the bar by disrupting the status quo with value and quality, while staying at the forefront of trends.

About Us

American Exchange Group is an industry leader in fashion accessory products and brand management. By facilitating distribution to major retailers internationally for their globally recognized brands, custom private label brands, and exclusive licensed brands—including footwear, tech wearables, watches, jewelry, handbags, fashion accessories, home, and beauty—American Exchange Group raises the bar by disrupting the status quo with value and quality, while staying at the forefront of trends.

Joining American Exchange Group means being part of a dynamic and diverse team where your contributions drive real impact—and where there’s always room to grow. If you're looking to be part of a company that blends heritage with hustle, we’re excited to meet you.

Visit our website at www.axnygroup.com

Job Title: Sales Operations Assistant

Location: Monday - Thursday onsite in NYC, Friday remote

Summary: The Sales Operations Assistant will support a Sales Executive and work cross-functionally with shipping, production and other areas. The person in this role should have strong interpersonal and communication skills, as well as a demonstrated ability to problem-solve and take initiative when needed. Organizational skills is a key aspect of this role, with a focus on creating and maintaining accurate spreadsheets that will serve as a critical resource for the team.

Primary Responsibilities

• Entering sales orders and following up with shipping.
• Providing spreadsheet updates to Account Executive weekly of status of open orders / reporting.
• Receiving Top-Of-Production samples from production and sending to retailer.
• Working with shipping department to make sure delivery is on time and all routing/packing, sorting is done per retailer instruction.
• Managing available-to-sell lists and inventory.
• Coordinate logistics for meetings, including setting up samples, gathering presentation materials and ensuring the showroom is organized.
• Other business-related tasks as assigned.

Skills And Competencies Required

• Intermediate MS Excel skills - must be able to do Pivot Tables, V-lookups, etc.
• Experience working with a major retailer portal such as Walmart Retail Link, Kohls DSCO, JCP Commerce Hub, etc.
• Experience using a large ERP system such as A2000 or Infor M3
• Excellent project management skills
• Highly organized, dedicated and process-driven team player with heavy attention to detail.
• Ability to work in fast-paced environment, prioritize workload successfully and execute projects with fast-turnaround, under budget, ahead of tight deadlines.

What We Offer

• Comprehensive Health & Wellness Benefits, including medical, dental, vision, and supplemental insurance
• 401(k) Retirement Savings Plan with company match
• Generous Paid Time Off (PTO) and paid holidays
• Half Day Fridays with shortened hours during both Summer and Winter seasons
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Tax-free commuter benefits
• Exclusive employee merchandise discounts

Salary: The anticipated base salary is $70k - $75k annually. Actual compensation will be determined based on a variety of factors including, but not limited to, experience, skills, education, internal equity, and location.

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary. The compensation package is dependent on a number of factors, including, for example, experience, education, market data, and business needs.