Hybrid Operations & Executive Assistant for Growth

Sbhonline; New York (NY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Sbhonline is seeking an organized Operations & Executive Assistant in New York, NY with a flexible hybrid schedule. You will support executive leadership, manage communications, and oversee day-to-day operations to ensure smooth order processing and reporting.

The role requires strong attention to detail, excellent communication, and the ability to multitask in a dynamic wholesale environment. Proficiency with MS Office and QuickBooks is valued, with room to grow alongside a lean team.

Qualifications

• Excellent written and verbal communication.
• Exceptional organizational skills with attention to detail.
• Ability to multitask in a fast-paced environment and manage competing priorities.
• Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint.
• Experience with QuickBooks Desktop Premier 2024 is strongly preferred.
• Experience with warehouse management systems such as Coreflex is a plus.

Responsibilities

• Manage executive email communications and act as first point of contact for customers, factories, suppliers, and warehouse partners.
• Respond to customer inquiries regarding order status, delivery schedules, inventory availability, and fulfillment updates.
• Process incoming customer orders received by email or text and prepare accurate purchase orders.
• Enter vendor purchase orders into QuickBooks and maintain accurate order documentation.
• Generate UPS and FedEx shipping labels and coordinate outbound shipments with warehouse staff.
• Communicate regularly with warehouse partners regarding order fulfillment, shipping questions, and inventory updates.
• Track customer orders from placement through delivery to ensure timely fulfillment.
• Maintain organized digital records, documentation, and operational files.
• Assist leadership with product development by reviewing packaging layouts, print proofs, and production materials.
• Evaluate product samples for quality, color accuracy, sizing, packaging, and overall presentation.
• Coordinate daily operational tasks and proactively identify opportunities to improve efficiency.
• Provide executive and administrative support on special projects as assigned.

Skills

Communication

Organization

Multitasking

Attention to detail

Tech literacy

Tools

Microsoft Outlook

Excel

Word

PowerPoint

QuickBooks Desktop Premier 2024

Coreflex

Job description

Sbhonline is seeking an organized Operations & Executive Assistant in New York, NY with a flexible hybrid schedule. You will support executive leadership, manage communications, and oversee day-to-day operations to ensure smooth order processing and reporting.

The role requires strong attention to detail, excellent communication, and the ability to multitask in a dynamic wholesale environment. Proficiency with MS Office and QuickBooks is valued, with room to grow alongside a lean team.