Sales Operations Architect — Revenue Enablement & Automation

First Advantage; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

First Advantage is seeking a Sales Operations Architect (Individual Contributor) to join Global Revenue Operations. You will lead operational excellence, owning planning, process standards, and Salesforce-based support for the Sales organization in a complex, global environment.

The ideal candidate combines deep Salesforce expertise, advanced analytics, and the ability to influence senior Sales leadership. You’ll orchestrate territory models, forecasting, and governance while partnering with

Qualifications

• 10+ years of experience in Sales Operations, Revenue Operations, or GTM Operations.
• Proven experience transforming manual processes into automated and scalable solutions.
• Ability to communicate with senior stakeholders to drive operational change without direct authority.
• Experience managing revenue ops for consumption models and dual-tracking of ACV and consumption revenue.
• Strong business judgment and problem-solving skills connecting data-driven insights to business needs.
• Data-driven with strong analytical skills and comfort operating in ambiguity.
• Experience translating business goals into clear SFDC requirements for Analysts.
• Advanced proficiency in Excel for data analysis and modeling.
• Deep Salesforce knowledge: pipeline management, forecasting, territories; SFDC Admin cert preferred.
• Experience implementing Gong or similar revenue intelligence platforms; knowledge of Power BI is a plus.

Responsibilities

• Partner to GTM leadership, supporting execution, planning, and operational problem solving.
• Diagnose pipeline health, territory coverage, and sales process adherence; suggest improvements.
• Communicate findings to Sales leaders and cross-functional stakeholders.
• Own territory, segmentation, and coverage models; ensure accurate Salesforce implementation.
• Define forecast process, data requirements, and governance standards.
• Lead annual and in-year planning cycles; implement changes to territories and capacity.
• Perform territory and segment analysis to identify risks and opportunities.
• Drive root-cause analysis with data to improve performance and adoption of standards.
• Collaborate with Revenue Technology and Sales to design, rollout, and adoption of Gong.
• Document standards and drive continuous improvement of Sales Operations processes.

Skills

Sales Operations

Revenue Operations

GTM Operations

Influence senior stakeholders

Consumption models revenue

Data-driven insights

Data curious

Excel (Advanced)

Salesforce / Pipeline management

Forecasting

Territories

SFDC Administrator certification

Gong implementation

Power BI

Tools

Gong

Salesforce (SFDC)

Power BI

Job description

First Advantage is seeking a Sales Operations Architect (Individual Contributor) to join Global Revenue Operations. You will lead operational excellence, owning planning, process standards, and Salesforce-based support for the Sales organization in a complex, global environment.

The ideal candidate combines deep Salesforce expertise, advanced analytics, and the ability to influence senior Sales leadership. You’ll orchestrate territory models, forecasting, and governance while partnering with