Sales Operations & Analytics Specialist - Pricing & Strategy

SwiftX; Eastvale (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401K

Medical insurance

Dental and Vision Insurance

STD/LTD

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

Job summary

SwiftX is seeking an analytical, execution-focused Sales Operations Specialist based in California to bridge Sales/BD, Commercial Strategy, and Regional Sorting Hubs (LAX, EWR, DFW, ORD, MIA, ATL, IAH). You’ll drive sales data analytics, competitive intelligence, deal structuring, and sales strategy enablement.

Responsibilities include building dashboards for daily parcel trends, CAC, LTV, and revenue growth; forecasting capacity; developing battlecards and sales enablement tools; and ensuring

Qualifications

• 3+ years of experience in Sales Operations, Sales Analytics, or Commercial Strategy within Logistics, Last-Mile Express, Freight Forwarding, or E-Commerce Supply Chain.
• Location in California.
• Advanced proficiency in SQL, Excel / Google Sheets (complex modeling, pivot tables), CRM platforms (Salesforce/HubSpot), and BI platforms (Tableau, Power BI, Looker).
• Domain knowledge of U.S. domestic parcel shipping, zone pricing, DIM weight, and cross-border e-commerce platforms (Temu, TikTok Shop, SHEIN).
• Fluent English; Mandarin Chinese preferred for cross-border communication.

Responsibilities

• Build and maintain analytics dashboards tracking parcel volume trends, funnels, CAC, LTV, and revenue across major e-commerce accounts.
• Forecast capacity demands across regional hubs and linehaul routes.
• Develop battlecards, enablement tools, and pitch materials highlighting SwiftX differentiators (7/365 delivery, automated POD verification).
• Review rate cards, custom tariff quotes, and margin thresholds across delivery zones.
• Oversee CRM pipeline hygiene, lead attribution, deal stage tracking, and commissions calculations.
• Align pre-sale capacity with hub throughput to ensure peak-season execution.

Skills

Sales analytics

Data modeling

Tools

SQL

Excel/Google Sheets

Salesforce/HubSpot

Tableau

Power BI

Looker

Job description

SwiftX is seeking an analytical, execution-focused Sales Operations Specialist based in California to bridge Sales/BD, Commercial Strategy, and Regional Sorting Hubs (LAX, EWR, DFW, ORD, MIA, ATL, IAH). You’ll drive sales data analytics, competitive intelligence, deal structuring, and sales strategy enablement.

Responsibilities include building dashboards for daily parcel trends, CAC, LTV, and revenue growth; forecasting capacity; developing battlecards and sales enablement tools; and ensuring