Warehouse Specialist/Supervisor - LAX HUB

Swiftx Express; Ontario (CA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% matching up to 2%

Health Insurance 50% employer 100% for

Dental and Vision Insurance

Job summary

SwiftX Inc. is seeking a Warehouse Supervisor to oversee daily operations in our California facility, including sorting, dispatching, staffing, and safety compliance. You will lead the team, coordinate with delivery partners, and drive KPI improvements.

The role requires hands-on experience with automated sorting machines, strong knowledge of parcel logistics, and the ability to manage vendor relationships and budgets in a fast-paced environment.

Qualifications

• 1-3 years of experience in warehouse or last-mile logistics operations.
• Hands-on experience with automated sorting machines (cross-belt, tilt-tray, loop sorter).
• Strong understanding of parcel logistics, last-mile delivery flow, and SLA requirements.
• Proven ability to manage large operational teams, including staffing agency workers.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in WMS, scanning systems, Excel/Sheets, and operational dashboards.
• Ability to work in a fast-paced, high-volume environment.

Responsibilities

• Lead end-to-end automated parcel sorting operations.
• Monitor throughput, accuracy, downtime; optimize workflows.
• Supervise sorting machines and coordinate maintenance.
• Manage staffing agency relationships and workforce planning.
• Enforce safety, OSHA compliance, and SOP adherence.
• Maintain real-time parcel flow visibility and KPI reporting.
• Deliver regular performance updates to senior management.

Skills

Leadership

Communication

Problem solving

WMS

Excel/Sheets

Automated sorting machines

Tools

WMS

Scanning systems

Dashboards

Job description

As a Warehouse Supervisor at SwiftX Inc., you will play a crucial role in overseeing the day-to-day operations in our warehouse. You will be responsible for ensuring that all processes run smoothly for both sorting and dispatching, from managing staff to coordinating with delivery service providers. Your leadership will directly influence the effectiveness of our logistics network and enhance customer satisfaction.

1. Sorting Operations Management

• Lead end-to-end operations of the automated parcel sorting process.
• Ensure accurate scanning, induction, sorting, and dispatching of last-mile packages.
• Monitor sorting line throughput, accuracy rate, and downtime.
• Optimize workflows to improve capacity, speed, and cost efficiency.

2. Sorting Machine & Equipment Oversight

• Operate and supervise automated sorting machines and related equipment.
• Coordinate preventative maintenance, troubleshooting, and repair requests.
• Work closely with equipment vendors/technicians to resolve technical issues.
• Maintain safety standards and ensure compliance with machine operation protocols.

3. Workforce & Staffing Agency Management

• Forecast labor requirements and coordinate daily/weekly staffing needs.
• Manage relationships with staffing agencies, ensuring quality and performance.
• Oversee onboarding, training, scheduling, and productivity for temporary and full-time workers.
• Monitor labor KPIs including attendance, efficiency, and performance.

4. Operational Compliance & Safety

• Enforce warehouse safety policies, OSHA guidelines, and quality standards.
• Conduct regular safety audits, equipment checks, and compliance reviews.
• Ensure all employees follow SOPs, scanning rules, and parcel-handling standards.

5. Inventory & Parcel Flow Control

• Maintain real-time visibility on parcel volume, flow, backlog, and exceptions.
• Coordinate with linehaul, dispatch, and last-mile delivery teams.
• Ensure SLAs for parcel processing and outbound dispatch are met.

6. Reporting & KPI Management

• Produce daily/weekly/monthly operational reports (volume, throughput, error rate, labor cost, etc.).
• Analyze data to identify bottlenecks and drive operational improvements.
• Present performance updates to senior management.

Qualifications

• 1-3years of experience in warehouse, fulfillment, or last-mile logistics operations.
• Hands-on experience with automated sorting machines (cross-belt, tilt-tray, loop sorter, etc.).
• Strong understanding of parcel logistics, last-mile delivery flow, and SLA requirements.
• Proven ability to manage large operational teams, including staffing agency workers.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in WMS, scanning systems, Excel/Sheets, and operational dashboards.
• Ability to work in a fast-paced, high-volume environment.

• Specialist 20-25 +10% Bonus
• Supervisor 60k-70k+ 20% Bonus
• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance