Sales Operations Analyst: Contracts & Customer Liaison

bionic services ltd

United States

Remote

USD 45,000 - 60,000

Full time

3 days ago
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Benefits offered by this job

Private healthcare
Employee Assistance
Eyecare
25 days annual leave
Family day
Charity volunteering day
Leave buy/sell
Parental leave
Pension
Life assurance
Cycle to work

Job summary

Bionic is seeking a proactive and detail-focused Sales Administrator to join our Sales Operations team. You will be the vital link between customers, internal teams, and energy suppliers, ensuring that post-sale processes are completed accurately, efficiently, and with excellent service.

Your primary responsibility will be to manage the journey of each contract from sale to successful processing. You will resolve queries, gather missing information, coordinate with suppliers and update internal

Qualifications

  • Experience in a customer support, contract administration, or sales support role.
  • Familiar with contract management processes and terms (desirable).
  • Proactive, solution-focused mindset with ability to drive improvements.

Responsibilities

  • Act as the main point of contact between customers and energy suppliers to ensure contracts are processed correctly.
  • Gather outstanding information to finalise contracts and ensure accurate submissions.
  • Coordinate supplier terminations and verify information in internal systems.
  • Monitor outstanding contracts and maintain accurate records; identify process improvements.

Skills

CRM systems
MS Excel
Communication
Organizational skills

Job description

Bionic is seeking a proactive and detail-focused Sales Administrator to join our Sales Operations team. You will be the vital link between customers, internal teams, and energy suppliers, ensuring that post-sale processes are completed accurately, efficiently, and with excellent service.

Your primary responsibility will be to manage the journey of each contract from sale to successful processing. You will resolve queries, gather missing information, coordinate with suppliers and update internal

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