Sales Operations & Onboarding Specialist - Solar

Qcells North America; United States; On-site; USD 79,000 - 95,000; Full time

Job summary

Axia by Qcells is seeking a Sales Operations Specialist to support and coordinate critical sales functions in partnership with the Regional Sales Managers. This role is responsible for contract accuracy, maintaining required documentation across CRM and project management systems, supporting partner onboarding, monitoring project status, and driving operational consistency across the sales organization.

The position reports to the Director of Sales Partners.

Qualifications

• 1–2 years of experience in residential solar industry.
• Bachelor’s degree preferred in Engineering, Business, Operations, or related field.
• Proven ability to manage multiple projects, priorities, and deadlines.
• Working knowledge of solar lifecycle, including sales, documentation, and handoff.
• Strong attention to detail and accuracy.
• Analytical and reporting skills, including Excel and PowerPoint.
• Excellent organizational, problem-solving, and time management.
• Strong written and verbal communication.
• Ability to work cross-functionally with internal teams and external partners.

Responsibilities

• Audit incoming sales contracts for pricing, scope, accuracy, and margin compliance.
• Accurately enter and maintain contract and project data in internal systems.
• Ensure all documentation is completed and processed in a timely manner.
• Support onboarding activities for new partners and third-party vendors.
• Serve as a point of contact for onboarding-related documentation and process support.
• Collect, review, and verify required partner documents for completeness and accuracy.
• Track onboarding progress and provide monthly onboarding summaries.
• Assist with the communication and tracking of projects placed On Hold.
• Help identify documentation or process gaps impacting project progression.
• Provide weekly project hold summaries to internal stakeholders.
• Prepare and communicate recurring business reports and KPI updates.
• Maintain accurate operational records and support internal reporting needs.
• Partner with the Axia Sales Training Team to support training initiatives for new product launches and updates.
• Help ensure external partners receive timely communication and education on new programs, tools, or offerings.

Skills

Analytical skills

Reporting skills

Organizational skills

Communication skills

Cross-functional collaboration

Project management

Education

Bachelor's degree in Engineering, Business, Operations, or related field

Tools

Excel

PowerPoint

Job description

Axia by Qcells is seeking a Sales Operations Specialist to support and coordinate critical sales functions in partnership with the Regional Sales Managers. This role is responsible for contract accuracy, maintaining required documentation across CRM and project management systems, supporting partner onboarding, monitoring project status, and driving operational consistency across the sales organization.

The position reports to the Director of Sales Partners.